The end of voice commerce at Albert Heijn: the supermarket chain has discontinued its app for Google Assistant. The test was unsuccessful and will not be continued. However, Belgian competitor Colruyt will continue with the speech technology.
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Intermarché, Auchan and Carrefour facilitate access to their digital platforms and pick-up points for small independent retailers affected by the new lockdown. They are doing this out of solidarity, but also out of self-interest, of course.
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Carrefour Belgium freezes the prices of more than 20,000 products until the end of the year. The retailer wants to help preserve the consumer's purchasing power in this way.
The decision has been taken after months of battle: Carrefour is allowed to take over the French organic chain Bio c' Bon and will merge the company with So.bio, a specialised chain it has owned since 2019.
French retail group Casino saw its comparable revenue increase in the third quarter, but continued to struggle in its home market. Analysts doubt whether the retailer will be able to benefit from the new French lockdown.
The previously announced cooperation between delivery service Uber Eats and food retailer Carrefour Belgium has started on Tuesday in Brussels and Liège. Other cities will follow as demand is very high.
With comparable sales growth of 8.4% in the third quarter, Carrefour reported the best performance in more than 20 years. Online sales even grew by 65%. In Belgium, the retailer is once again gaining market share.
In France, Carrefour launches a new personalised solution that recommends products to customers based on an individual profile with their food preferences and allergies. The retailer wants to roll out the tool to other countries as well.
French retail group Auchan withdraws from China: the company sells its Chinese division Sun Art to Alibaba for 3 billion euros. Both groups have been working closely together there for some time.
In Ixelles (Brussels), Colruyt has launched a new variant of its grocery delivery service. Collect&Go City brings groceries ordered online by cargo bike to Place Flagey, where customers can pick them up.
At the end-of-year fair Carrefour Belgium showed the renewed look of its own brand. New packaging and sub-brands should make the products easier to find and more recognisable on the shelf.
Seventeen major food retailers and brand manufacturers are joining forces to combat deforestation caused by the production of palm oil, soya and wood pulp. "Forest protection is an engine for economic growth, not a sacrifice to growth."
With a new technology partner, Carrefour wants to take its e-commerce activities operationally to a higher level and improve the customer experience. The scoop is for Belgium, other countries will follow.
French retail chain Carrefour has started a test in Paris, with a pick-up point for pedestrians that is fully automated. There is even a separate part for frozen foods.
Carrefour has acquired Spanish supermarket chain Supersol for 78 million euros. The 172 stores will be rebranded into the French group's existing store concepts Express, Market or Supeco.
French supermarket chain Carrefour is trialling a check-out process where customers can reserve a certain time slot at the till. The service, called C'Réservé, will be tested in Villiers-en-Bière near Paris starting 25 August.