{"id":141083,"date":"2026-02-01T17:17:07","date_gmt":"2026-02-01T16:17:07","guid":{"rendered":"https:\/\/www.retaildetail.be\/?post_type=event&#038;p=141083"},"modified":"2026-03-12T09:42:16","modified_gmt":"2026-03-12T08:42:16","slug":"congres-retaildetail-omnichannel-e-commerce-2026","status":"publish","type":"event","link":"https:\/\/www.retaildetail.be\/fr\/retail-events\/congres-retaildetail-omnichannel-e-commerce-2026\/","title":{"rendered":"Congr\u00e8s RetailDetail Omnichannel &amp; E-Commerce 2026"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\" style=\"font-size:26px\">Le congr\u00e8s annuel RetailDetail Omnichannel &amp; E-Commerce est un \u00e9v\u00e9nement incontournable pour le secteur de la vente au d\u00e9tail au Benelux. L&rsquo;omnicanal est en effet la nouvelle norme dans le retail. Mais tout le monde a-t-il d\u00e9j\u00e0 suivi le mouvement ? Votre strat\u00e9gie omnicanale est-elle p\u00e9renne ? Le parcours client est-il coh\u00e9rent sur tous les canaux ? Quels sont les outils et les strat\u00e9gies indispensables ? Venez apprendre aupr\u00e8s de d\u00e9taillants et d&rsquo;experts de premier plan !<\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure style=\"font-size:24px\" class=\"wp-block-table\"><table class=\"has-white-color has-black-background-color has-text-color has-background\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>COMMANDEZ VOTRE BILLET ICI!<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"eventbrite-widget-container-1981994411639\"><\/div>\n\n<script src=\"https:\/\/www.eventbrite.be\/static\/widgets\/eb_widgets.js\"><\/script>\n\n<script type=\"text\/javascript\">\n    var exampleCallback = function() {\n        console.log('Order complete!');\n    };\n\n    window.EBWidgets.createWidget({\n        \/\/ Required\n        widgetType: 'checkout',\n        eventId: '1981994411639',\n        iframeContainerId: 'eventbrite-widget-container-1981994411639',\n\n        \/\/ Optional\n        iframeContainerHeight: 425,  \/\/ Widget height in pixels. Defaults to a minimum of 425px if not provided\n        onOrderComplete: exampleCallback  \/\/ Method called when an order has successfully completed\n    });\n<\/script>\n\n\n\n<h1 class=\"wp-block-heading has-text-color\" style=\"color:#ed2724\"><strong><strong><strong><strong>PROGRAMME PRINCIPAL<\/strong><\/strong><\/strong><\/strong><\/h1>\n\n\n\n<div class=\"wp-block-media-text alignfull is-stacked-on-mobile is-vertically-aligned-center\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-1024x613.png\" alt=\"\" class=\"wp-image-141071 size-full\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-1024x613.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-300x180.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-768x460.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-1536x920.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize-218x131.png 218w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Zalando-x-Delhaize.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:16px\">L&rsquo;ann\u00e9e derni\u00e8re, <strong>Delhaize <\/strong>a doubl\u00e9 sa capacit\u00e9 de commerce \u00e9lectronique, passant de 25 000 \u00e0 50 000 commandes par semaine, gr\u00e2ce \u00e0 la mise en service d&rsquo;un nouveau centre de distribution \u00e0 Forest. Le d\u00e9taillant, qui se pr\u00e9sente comme le leader du march\u00e9 belge de la livraison \u00e0 domicile, souhaite \u00e9galement devenir le num\u00e9ro un du click &amp; collect pour les courses alimentaires. Quel est le potentiel du commerce en ligne dans le secteur alimentaire ?<\/p>\n\n\n\n<p style=\"font-size:16px\"><strong>Laura Toledano, General Manager Western Europe chez Zalando<\/strong>, partagera la mani\u00e8re dont l\u2019IA g\u00e9n\u00e9rative transforme les contenus de l\u2019 e-commerce \u2014 en allant au-del\u00e0 des images statiques sur fond blanc pour adopter des formats plus avanc\u00e9s tels que des visuels contextuels, des vid\u00e9os centr\u00e9es sur les produits et des essayages virtuels. Cette prise de parole mettra en lumi\u00e8re comment ces innovations renforcent la confiance, r\u00e9duisent les taux de retour et cr\u00e9ent des exp\u00e9riences d\u2019achat plus inspirantes pour des millions de clients \u00e0 travers l\u2019Europe.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center\"><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:16px\">Les mesures de s\u00e9curit\u00e9 contre la fraude aux paiements \u00e9tant d\u00e9sormais quasi infaillibles, les fraudeurs s&rsquo;attaquent au maillon faible : l&rsquo;\u00eatre humain. Pour ce faire, ils utilisent l&rsquo;IA et cr\u00e9ent des contenus falsifi\u00e9s impossibles \u00e0 distinguer des documents l\u00e9gitimes. Visa riposte avec trois plans d&rsquo;action : renforcer la coop\u00e9ration avec le secteur, informer les clients et am\u00e9liorer les produits \u00e0 l&rsquo;aide de l&rsquo;IA. <strong>Julien Gabillet, directeur principal des risques chez Visa Europe<\/strong>, nous en d\u00e9voile les d\u00e9tails.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-1024x613.png\" alt=\"\" class=\"wp-image-143485 size-full\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-1024x613.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-300x180.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-768x460.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-1536x920.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1-218x131.png 218w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/VISA-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull is-stacked-on-mobile is-vertically-aligned-center\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-1024x613.png\" alt=\"\" class=\"wp-image-142467 size-full\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-1024x613.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-300x180.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-768x460.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-1536x920.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1-218x131.png 218w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/CM-x-Prins-Petfoods-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:16px\">Gilbert Gooijers, directeur g\u00e9n\u00e9ral de CM.com, et Marlou Mulders, directrice g\u00e9n\u00e9rale de Prins Petfoods, expliquent comment l&rsquo;IA agentique transforme l&rsquo;interaction avec les clients. Avec l&rsquo;introduction de \u00ab Petty \u00bb, un agent IA, Prins Petfoods offre une assistance 24h\/24 et 7j\/7, apporte ses connaissances du domaine dans les conversations et cr\u00e9e un espace pour une attention personnalis\u00e9e. Leur discours montre comment l&rsquo;IA augmente non seulement l&rsquo;efficacit\u00e9, mais renforce \u00e9galement la confiance et les relations durables avec les clients.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center\"><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:16px\">\u00c0 partir d&rsquo;un groupe Facebook cr\u00e9\u00e9 en 2017 et comptant aujourd&rsquo;hui plus de 111 000 membres, <strong>Drukke Mama\u2019s<\/strong> est devenu une boutique en ligne \u00e0 succ\u00e8s qui a d\u00e9j\u00e0 remport\u00e9 plusieurs prix. Comment une communaut\u00e9 se transforme-t-elle en entreprise de vente au d\u00e9tail ? Une histoire entrepreneuriale inspirante !<\/p>\n\n\n\n<p style=\"font-size:16px\"><br>Il y a exactement dix ans, <strong>Magalie Aerts<\/strong> a lanc\u00e9 une boutique en ligne de v\u00eatements color\u00e9s depuis son garage. Aujourd&rsquo;hui, <strong>Les Jumelles<\/strong> \u2013 un clin d&rsquo;\u0153il \u00e0 sa propre s\u0153ur jumelle \u2013 est connue pour ses imprim\u00e9s originaux, ses magasins physiques \u00e0 Anvers, Knokke et Schilde, et une branche B2B internationale en pleine expansion. Le 19 mars, l&rsquo;entrepreneuse expliquera comment le commerce \u00e9lectronique, les r\u00e9seaux sociaux et l&rsquo;exp\u00e9rience physique sont indissociables de la r\u00e9ussite.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-1024x613.png\" alt=\"\" class=\"wp-image-142601 size-full\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-1024x613.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-300x180.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-768x460.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-1536x920.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas-218x131.png 218w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Les-Jumelles-x-Drukke-Mamas.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull is-stacked-on-mobile is-vertically-aligned-center\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"613\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-1024x613.png\" alt=\"\" class=\"wp-image-142603 size-full\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-1024x613.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-300x180.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-768x460.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-1536x920.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino-218x131.png 218w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/Gino.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:16px\">Comme \u00e0 son habitude, c&rsquo;est <strong>Gino Van Ossel<\/strong>, <strong>professeur \u00e0 la Vlerick Business School<\/strong>, qui assurera la mod\u00e9ration.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-ab3b54b8f81a4f9bdace6fdaeca91940\" style=\"color:#ed2724\"><strong><strong><strong><strong><strong>PRATIQUE<\/strong><\/strong><\/strong><\/strong><\/strong><\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:16px\">Date: 19 mars 2026<br><\/li>\n\n\n\n<li style=\"font-size:16px\">Lieu: Trademart Brussels<br><\/li>\n\n\n\n<li style=\"font-size:16px\">Langue: la plupart des pr\u00e9sentations sont en n\u00e9erlandais. Diapositives en n\u00e9erlandais ou en anglais.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-545ade54eaa85c93536980eb35904306\" style=\"color:#ed2724\"><strong>PRIX<\/strong><\/h1>\n\n\n\n<ul style=\"font-size:16px\" class=\"wp-block-list\">\n<li style=\"font-size:16px\">Pr\u00e9vente : 349 \u20ac \/ billet (hors frais de service et taxes)<br><\/li>\n\n\n\n<li style=\"font-size:16px\">Tarif normal : 449 \u20ac \/ billet (hors frais de service et TVA)<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-2febab7f8fc474e197f2a9e71f300aa2\" style=\"color:#ed2724\"><strong><strong><strong>HORAIRES<\/strong><\/strong><\/strong><\/h1>\n\n\n\n<p style=\"font-size:16px\"><strong>12h00: <\/strong>Bienvenue avec lunch<br><strong>13h00<\/strong>: Keynote CM.com x Prins Petfoods<br><strong>13h30:<\/strong> Keynote Les Jumelles<br><strong>14h00:<\/strong> Break<br><strong>14h30: <\/strong>Keynote Delhaize<br><strong>15h00:<\/strong> Keynote Drukke Mama&rsquo;s<br><strong>15h30: <\/strong>Break<br><strong>16h00: <\/strong>Keynote Visa<br><strong>16h30:<\/strong> Keynote Zalando<br><strong>17h00: <\/strong>Networking, drinks &amp; bites<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-f441af8d1a7a41eea11c3548a3a8dec8\" style=\"color:#ed2724\"><strong>L&rsquo;ITIN\u00c9RAIRE<\/strong><\/h1>\n\n\n\n<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2399.2917568820103!2d4.33956183517132!3d50.897899654217994!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47c3c249cb3b9d61%3A0xe9e8c69c3f584437!2sTrademart!5e0!3m2!1snl!2ses!4v1769961091141!5m2!1snl!2ses\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color\" style=\"color:#ed2724\"><strong><strong>SUPPORTED BY<\/strong><\/strong><\/h1>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.visa.be\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"320\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/01\/Visa_Brandmark_Blue_RGB.png\" alt=\"\" class=\"wp-image-114021\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/01\/Visa_Brandmark_Blue_RGB.png 1000w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/01\/Visa_Brandmark_Blue_RGB-300x96.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/01\/Visa_Brandmark_Blue_RGB-768x246.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color\" style=\"color:#ed2724\"><strong><strong><strong><strong><strong><strong>GRACE A NOS PARTENAIRES<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h1>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:18.75%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.cm.com\/fr-be\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"2050\" height=\"920\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB.png\" alt=\"\" class=\"wp-image-85137\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB.png 2050w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB-300x135.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB-1024x460.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB-768x345.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB-1536x689.png 1536w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2023\/10\/CM-2020-logo-horizontal-RGB-2048x919.png 2048w\" sizes=\"auto, (max-width: 2050px) 100vw, 2050px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/trademart.be\/fr\/facilities\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"901\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/trademart_logo_rgb.png\" alt=\"\" class=\"wp-image-142604\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/trademart_logo_rgb.png 945w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/trademart_logo_rgb-300x286.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/trademart_logo_rgb-768x732.png 768w\" sizes=\"auto, (max-width: 945px) 100vw, 945px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:18.75%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.taglayer.com\/\"><img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"163\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/02\/Taglayer-logo-1.png\" alt=\"\" class=\"wp-image-116015\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/02\/Taglayer-logo-1.png 310w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2025\/02\/Taglayer-logo-1-300x158.png 300w\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:18.75%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.hubo.be\/nl\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" 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srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2022\/04\/CocaCola-Partners.png 460w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2022\/04\/CocaCola-Partners-300x203.png 300w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:18.75%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.duvel.com\/nl-be\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"312\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2022\/04\/Duvel-logo.svg\" alt=\"\" class=\"wp-image-55568\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/foodmaker.be\/v4\/?pagina=&amp;accept=all\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-1024x1024.png\" alt=\"\" class=\"wp-image-142475\" srcset=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-1024x1024.png 1024w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-300x300.png 300w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-150x150.png 150w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-768x768.png 768w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1-73x73.png 73w, https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/02\/foodmaker-1.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le congr\u00e8s annuel RetailDetail Omnichannel &amp; E-Commerce est un \u00e9v\u00e9nement incontournable pour le secteur de la vente au d\u00e9tail au Benelux. L&rsquo;omnicanal est en effet la nouvelle norme dans le retail. Mais tout le monde a-t-il d\u00e9j\u00e0 suivi le mouvement ? Votre strat\u00e9gie omnicanale est-elle p\u00e9renne ? Le parcours client est-il coh\u00e9rent sur tous les [&hellip;]<\/p>\n","protected":false},"featured_media":141924,"parent":0,"menu_order":0,"template":"","categories":[],"tags":[],"class_list":["post-141083","event","type-event","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Congr\u00e8s RetailDetail Omnichannel &amp; E-Commerce 2026 - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/retail-events\/congres-retaildetail-omnichannel-e-commerce-2026\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Congr\u00e8s RetailDetail Omnichannel &amp; E-Commerce 2026 - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"Le congr\u00e8s annuel RetailDetail Omnichannel &amp; E-Commerce est un \u00e9v\u00e9nement incontournable pour le secteur de la vente au d\u00e9tail au Benelux. 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