{"id":110659,"date":"2025-01-06T11:20:40","date_gmt":"2025-01-06T10:20:40","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=110659"},"modified":"2025-01-06T11:20:42","modified_gmt":"2025-01-06T10:20:42","slug":"zalando-raccourcit-la-periode-de-retour-dans-ces-pays","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/mode\/zalando-raccourcit-la-periode-de-retour-dans-ces-pays\/","title":{"rendered":"Zalando raccourcit la p\u00e9riode de retour dans ces pays"},"content":{"rendered":"\n<p><strong>Zalando <\/strong>limite le d\u00e9lai de retour des commandes \u00e0 30 jours, au lieu de 100 jours auparavant. Mais cette nouvelle r\u00e8gle ne s&rsquo;applique pas partout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">90 % de retours rapides<\/h2>\n\n\n\n<p>\u00c0 partir du 7 janvier, Zalando adapte sa politique de retour, car la boutique en ligne de v\u00eatements a \u00ab constat\u00e9 que plus de 90 % de nos clients retournent leurs produits dans les 30 jours \u00bb. Un d\u00e9lai de retour plus court signifie que les articles sont plus rapidement disponibles pour les autres clients, ce qui permet \u00e9galement \u00e0 la plateforme de r\u00e9duire ses stocks.<\/p>\n\n\n\n<p>\u00ab En outre, cet ajustement est l&rsquo;occasion de tester de nouvelles fonctionnalit\u00e9s qui rendront le shopping chez Zalando encore plus facile \u00bb, explique le porte-parole Gilbert Kreijger, sans nommer ces nouvelles fonctionnalit\u00e9s pour l&rsquo;instant. La place de march\u00e9 de la mode travaille depuis un certain temps sur les conseils par IA, notamment avec un chatbot et des exp\u00e9riences avec une cabine d&rsquo;essayage virtuelle.<\/p>\n\n\n\n<p>Il est int\u00e9ressant de noter que l&rsquo;ajustement s&rsquo;applique aux Pays-Bas, mais pas \u00e0 la Belgique. Actuellement, Zalando ne limite la p\u00e9riode de retour qu&rsquo;aux Pays-Bas, \u00e0 l&rsquo;Allemagne et \u00e0 l&rsquo;Italie. Le g\u00e9ant de l&rsquo;e-commerce promet que les retours resteront n\u00e9anmoins gratuits. \u00ab Cela permet aux clients de commander plusieurs articles, de les essayer chez eux et de ne garder et payer que ce qui leur convient et leur pla\u00eet vraiment. \u00bb<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zalando limite le d\u00e9lai de retour des commandes \u00e0 30 jours, au lieu de 100 jours auparavant. Mais cette nouvelle r\u00e8gle ne s&rsquo;applique pas partout.<\/p>\n","protected":false},"author":5,"featured_media":26278,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[22],"tags":[],"people":[],"extra":[],"company":[287],"topic":[198],"region":[243],"class_list":["post-110659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mode","company-zalando","topic-e-commerce","region-europe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zalando raccourcit la p\u00e9riode de retour dans ces pays - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Zalando limite le d\u00e9lai de retour des commandes \u00e0 30 jours. 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