{"id":120104,"date":"2025-06-05T17:03:06","date_gmt":"2025-06-05T15:03:06","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=120104"},"modified":"2025-06-05T17:03:09","modified_gmt":"2025-06-05T15:03:09","slug":"albert-heijn-introduit-lia-generative-dans-ses-supermarches","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/albert-heijn-introduit-lia-generative-dans-ses-supermarches\/","title":{"rendered":"Albert Heijn introduit l&rsquo;IA g\u00e9n\u00e9rative dans ses supermarch\u00e9s"},"content":{"rendered":"\n<p><strong>Albert Heijn<\/strong> franchit une nouvelle \u00e9tape dans la num\u00e9risation de ses supermarch\u00e9s avec l&rsquo;introduction d&rsquo;un assistant IA destin\u00e9 aux employ\u00e9s des magasins.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Assistant intelligent, service efficace ?<\/h2>\n\n\n\n<p>Lors de sa FoodTech Week annuelle, la cha\u00eene de supermarch\u00e9s a annonc\u00e9 la mise en place d&rsquo;un assistant IA destin\u00e9 \u00e0 rendre le travail de plus de 80 000 employ\u00e9s \u00ab plus facile et plus agr\u00e9able \u00bb. Bas\u00e9 sur l&rsquo;intelligence artificielle g\u00e9n\u00e9rative (Gen AI), ce nouvel assistant est con\u00e7u pour aider directement les employ\u00e9s des magasins dans leurs t\u00e2ches quotidiennes.<\/p>\n\n\n\n<p>L&rsquo;outil peut, par exemple, r\u00e9pondre rapidement \u00e0 des questions fr\u00e9quemment pos\u00e9es, telles que \u00ab O\u00f9 se trouvent les tortillas compl\u00e8tes ? \u00bb ou \u00ab Combien de poivrons reste-t-il en stock ? \u00bb. Selon l&rsquo;entreprise, la force de cette solution r\u00e9side dans son interface intuitive combin\u00e9e \u00e0 une connexion intelligente aux donn\u00e9es existantes. Il en r\u00e9sulte un assistant num\u00e9rique personnel que les employ\u00e9s peuvent consulter de mani\u00e8re autonome, sans l&rsquo;intervention d&rsquo;autres syst\u00e8mes ou coll\u00e8gues.<\/p>\n\n\n\n<p>Albert Heijn se qualifie depuis longtemps d&rsquo;entreprise de technologie alimentaire, mais souligne que la technologie n&rsquo;a de valeur que si elle am\u00e9liore la pratique quotidienne. En effet, des r\u00e9ponses plus rapides et un service fluide contribuent \u00e0 une exp\u00e9rience d&rsquo;achat positive. Dans le m\u00eame temps, l&rsquo;entreprise r\u00e9pond \u00e0 la p\u00e9nurie sur le march\u00e9 du travail et \u00e0 la pression croissante exerc\u00e9e sur les employ\u00e9s des magasins en les soutenant gr\u00e2ce \u00e0 des technologies. Le d\u00e9ploiement d\u00e9butera dans les prochains mois, avec l&rsquo;ajout progressif de fonctionnalit\u00e9s suppl\u00e9mentaires.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Albert Heijn franchit une nouvelle \u00e9tape dans la num\u00e9risation de ses supermarch\u00e9s avec l&rsquo;introduction d&rsquo;un assistant IA destin\u00e9 aux employ\u00e9s des magasins.<\/p>\n","protected":false},"author":5,"featured_media":47303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[1531],"people":[],"extra":[],"company":[123],"topic":[462,649],"region":[524],"class_list":["post-120104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","tag-intelligence-artificielle","company-albert-heijn","topic-innovation","topic-ressources-humaines","region-pays-bas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Albert Heijn introduit l&#039;IA g\u00e9n\u00e9rative dans ses supermarch\u00e9s - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Albert Heijn franchit une nouvelle \u00e9tape dans la 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