{"id":143798,"date":"2026-03-11T10:57:43","date_gmt":"2026-03-11T09:57:43","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=143798"},"modified":"2026-03-11T10:57:45","modified_gmt":"2026-03-11T09:57:45","slug":"fietsen-de-geus-lance-un-service-de-depannage-pour-les-cyclistes-au-benelux","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/loisirs\/fietsen-de-geus-lance-un-service-de-depannage-pour-les-cyclistes-au-benelux\/","title":{"rendered":"Fietsen De Geus lance un service de d\u00e9pannage pour les cyclistes au Benelux"},"content":{"rendered":"\n<p>La cha\u00eene de magasins de v\u00e9los anversoise <strong>De Geus <\/strong>lance, en collaboration avec l&rsquo;organisation de mobilit\u00e9 VAB, le service \u00ab Depannage De Geus \u00bb : une garantie de mobilit\u00e9 qui offre aux cyclistes une assistance 24 heures sur 24 et 7 jours sur 7 en cas de panne, \u00e0 domicile ou sur la route, en Belgique, aux Pays-Bas et au Luxembourg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Offrir la tranquillit\u00e9 d&rsquo;esprit<\/h2>\n\n\n\n<p>Avec ce nouveau service, De Geus combine le service d&rsquo;intervention du service de d\u00e9pannage VAB avec la puissance de ses propres ateliers, afin que les clients puissent reprendre la route le plus rapidement possible en cas de panne. Lorsqu&rsquo;un cycliste tombe en panne, une \u00e9quipe d&rsquo;intervention se rend sur place. Dans environ 80 % des cas, le v\u00e9lo est r\u00e9par\u00e9 imm\u00e9diatement, ce qui permet au cycliste de poursuivre son chemin sans d\u00e9lai.<\/p>\n\n\n\n<p>Si une r\u00e9paration sur place n&rsquo;est pas possible, la deuxi\u00e8me partie du service entre en action : les ateliers de De Geus. Gr\u00e2ce \u00e0 un <em>service fast-lane<\/em>, r\u00e9serv\u00e9 aux abonn\u00e9s de Depannage De Geus, les clients sont prioritaires dans les ateliers. Dans la plupart des cas, le v\u00e9lo peut ainsi \u00eatre r\u00e9par\u00e9 en un jour ouvrable. L&rsquo;entreprise souhaite ainsi offrir aux cyclistes la m\u00eame tranquillit\u00e9 d&rsquo;esprit que celle dont b\u00e9n\u00e9ficient les automobilistes depuis des ann\u00e9es en cas de panne.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00ab Plus de techniciens que de vendeurs \u00bb<\/h2>\n\n\n\n<p>\u00ab Aujourd&rsquo;hui, les cyclistes utilisent de plus en plus souvent leur v\u00e9lo comme moyen de transport \u00e0 part enti\u00e8re \u00bb, explique Thomas Vanderhoydonck, g\u00e9rant de Fietsen De Geus et pr\u00e9sident de l&rsquo;organisation sectorielle Traxio Velo. \u00ab Ceux qui comptent quotidiennement sur leur v\u00e9lo veulent avant tout une chose : rester mobiles. C&rsquo;est pourquoi nous combinons le meilleur des deux mondes : le service d&rsquo;intervention de VAB et nos propres grands ateliers avec un service rapide. \u00bb<\/p>\n\n\n\n<p>La croissance des v\u00e9los \u00e9lectriques et des v\u00e9los cargo rend l&rsquo;assistance professionnelle de plus en plus importante, explique-t-il. \u00ab En tant que pionniers locaux, nous \u00e9quipons chaque ann\u00e9e environ 5 000 Anversois d&rsquo;un nouveau v\u00e9lo. Mais notre r\u00f4le ne s&rsquo;arr\u00eate pas \u00e0 la vente : nous entretenons et r\u00e9parons chaque ann\u00e9e 20 000 v\u00e9los dans nos ateliers. Nous employons m\u00eame plus de techniciens que de vendeurs. Cela montre l&rsquo;importance du service dans notre secteur. \u00bb Le d\u00e9lai d&rsquo;attente moyen pour l&rsquo;entretien est actuellement d&rsquo;environ une semaine, selon le lieu.<\/p>\n\n\n\n<p>L&rsquo;abonnement co\u00fbte 39,95 euros par v\u00e9lo et par an. Les clients qui ach\u00e8tent un v\u00e9lo \u00e9lectrique chez Fietsen De Geus entre mars et juin 2026 b\u00e9n\u00e9ficient d&rsquo;un an de d\u00e9pannage gratuit chez Depannage De Geus.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La cha\u00eene de magasins de v\u00e9los anversoise De Geus lance, en collaboration avec l&rsquo;organisation de mobilit\u00e9 VAB, le service \u00ab Depannage De Geus \u00bb : une garantie de mobilit\u00e9 qui offre aux cyclistes une assistance 24 heures sur 24 et 7 jours sur 7 en cas de panne, \u00e0 domicile ou sur la route, en Belgique, aux Pays-Bas et au Luxembourg. <\/p>\n","protected":false},"author":3,"featured_media":143799,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[28,20],"tags":[],"people":[],"extra":[],"company":[1092],"topic":[462],"region":[324],"class_list":["post-143798","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-loisirs","category-vrije-tijd","company-de-geus","topic-innovation","region-benelux"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fietsen De Geus lance un service de d\u00e9pannage pour les cyclistes au Benelux - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"La cha\u00eene de magasins de v\u00e9los anversoise De Geus lance, en collaboration avec l&#039;organisation 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