{"id":14623,"date":"2016-08-29T07:50:51","date_gmt":"2016-08-29T07:50:51","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/comeos-lance-son-propre-service-de-mediation-2\/"},"modified":"2016-08-29T07:50:51","modified_gmt":"2016-08-29T07:50:51","slug":"comeos-lance-son-propre-service-de-mediation-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/comeos-lance-son-propre-service-de-mediation-2\/","title":{"rendered":"Comeos lance son propre service de m\u00e9diation"},"content":{"rendered":"<p><strong>Comeos<\/strong>, la f\u00e9d\u00e9ration professionnelle du commerce, lance son propre service de m\u00e9diation qui, \u00e0 partir de l\u2019ann\u00e9e prochaine, sera op\u00e9rationnel lorsqu\u2019un client est m\u00e9content d\u2019un produit qu\u2019il a achet\u00e9 dans une des cha\u00eenes associ\u00e9es.<\/p>\n<p><!--break--><\/p>\n<h2>Service gratuit pour les clients<\/h2>\n<p>\u00a0\u00ab Les clients pourront b\u00e9n\u00e9ficier du service gratuitement \u00bb, pr\u00e9cise le pr\u00e9sident Dominique Michel : \u00ab Ce sont les cha\u00eenes de magasins qui le financent.\u00a0 Elles payeront une sorte d\u2019abonnement en fonction de leur taille.\u00a0 Avec cet argent, nous pourront engager des avocats ind\u00e9pendants qui feront office de m\u00e9diateur lors d\u2019un conflit entre un client et une cha\u00eene de magasins. \u00bb<\/p>\n<p>\nPour l\u2019instant, toutes les grandes cha\u00eenes de magasins ne participent pas encore, mais Comeos esp\u00e8re qu\u2019\u00e0 la date du lancement du projet, notamment le 1er janvier, au moins vingt entreprises seront convaincues d\u2019en faire partie.\u00a0 \u00ab Je constate un grand int\u00e9r\u00eat pour le projet et nous pr\u00e9voyons que de plus en plus de cha\u00eenes s\u2019y associeront au fur et \u00e0 mesure de son \u00e9volution \u00bb, affirme Michel.<\/p>\n<p>\nLes clients qui souhaitent utiliser le service, pourront se rendre sur le site internet d\u00e8s l\u2019ann\u00e9e prochaine.\u00a0 Ils y trouveront de plus amples informations sur les droits du client lors de l\u2019achat.<br \/>\n\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comeos, la f\u00e9d\u00e9ration professionnelle du commerce, lance son propre service de m\u00e9diation qui, \u00e0 partir de l\u2019ann\u00e9e prochaine, sera op\u00e9rationnel lorsqu\u2019un client est m\u00e9content d\u2019un produit qu\u2019il a achet\u00e9 dans une des cha\u00eenes associ\u00e9es. Service gratuit pour les clients \u00a0\u00ab Les clients pourront b\u00e9n\u00e9ficier du service gratuitement \u00bb, pr\u00e9cise le pr\u00e9sident Dominique Michel : \u00ab [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-14623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comeos lance son propre service de m\u00e9diation - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"A partir de l\u2019ann\u00e9e prochaine, Comeos 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