{"id":155011,"date":"2026-09-10T13:51:37","date_gmt":"2026-09-10T11:51:37","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=155011"},"modified":"2026-09-10T14:04:17","modified_gmt":"2026-09-10T12:04:17","slug":"fuite-de-donnees-chez-de-bijenkorf-les-donnees-des-clients-ont-bel-et-bien-ete-consultees","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/fuite-de-donnees-chez-de-bijenkorf-les-donnees-des-clients-ont-bel-et-bien-ete-consultees\/","title":{"rendered":"Fuite de donn\u00e9es chez De Bijenkorf : les donn\u00e9es des clients ont bel et bien \u00e9t\u00e9 consult\u00e9es"},"content":{"rendered":"\n

De Bijenkorf<\/strong> confirme que, lors de la importante fuite de donn\u00e9es subie par son partenaire logistique CEVA<\/strong>, des personnes non autoris\u00e9es ont bel et bien <\/strong>eu acc\u00e8s aux donn\u00e9es personnelles de ses clients. On s’en doutait d\u00e9j\u00e0, mais la cha\u00eene de grands magasins en a d\u00e9sormais la certitude. Cet incident a \u00e9galement touch\u00e9 d’autres grandes entreprises, notamment Bol<\/strong>, Ace & Tate<\/strong>, Zalando<\/strong> et ING<\/strong>.<\/p>\n\n\n\n

Acc\u00e8s aux donn\u00e9es de commande<\/h2>\n\n\n\n

L\u2019incident de s\u00e9curit\u00e9 survenu d\u00e9but ao\u00fbt chez le prestataire logistique CEVA, qui a touch\u00e9 plusieurs d\u00e9taillants n\u00e9erlandais, s\u2019av\u00e8re plus grave qu\u2019il n\u2019y paraissait initialement. L\u2019enqu\u00eate men\u00e9e par le prestataire logistique r\u00e9v\u00e8le que des personnes non autoris\u00e9es ont effectivement consult\u00e9 le syst\u00e8me contenant les donn\u00e9es des clients. Le Bijenkorf informe les clients concern\u00e9s par e-mail.<\/p>\n\n\n\n

Il s\u2019agit de donn\u00e9es li\u00e9es aux commandes en ligne. Des noms, adresses e-mail, adresses postales et num\u00e9ros de t\u00e9l\u00e9phone, entre autres, ont pu \u00eatre consult\u00e9s. Les informations relatives aux commandes sont \u00e9galement concern\u00e9es par cette fuite de donn\u00e9es, notamment les produits achet\u00e9s, les prix, les remises et les informations de livraison. Les pirates ont m\u00eame pu voir quel type de moyen de paiement les clients utilisaient, par exemple iDEAL ou Wero.<\/p>\n\n\n\n

Selon De Bijenkorf, les num\u00e9ros de compte bancaire, les donn\u00e9es de carte de cr\u00e9dit, les noms d’utilisateur et les mots de passe ne sont pas concern\u00e9s, car CEVA ne dispose pas de ces informations. Les personnes non autoris\u00e9es ne peuvent donc pas se connecter directement aux comptes clients. Les commandes trait\u00e9es par des partenaires ou exp\u00e9di\u00e9es directement par les magasins ne sont pas non plus concern\u00e9es par cet incident.<\/p>\n\n\n\n

Risque accru de hame\u00e7onnage cibl\u00e9<\/h2>\n\n\n\n

\u00ab Si des donn\u00e9es \u00e0 caract\u00e8re personnel de clients sont concern\u00e9es, il existe un risque accru, par exemple, de hame\u00e7onnage par e-mail, SMS ou appels t\u00e9l\u00e9phoniques \u00bb, indique l\u2019entreprise. Il est conseill\u00e9 aux clients de contacter directement l\u2019entreprise en cas de doute. Cet incident cybern\u00e9tique avait \u00e9galement eu des r\u00e9percussions op\u00e9rationnelles auparavant. D\u00e9but ao\u00fbt, De Bijenkorf avait temporairement limit\u00e9 son offre en ligne. Depuis le 6 septembre, la boutique en ligne est \u00e0 nouveau enti\u00e8rement disponible.<\/p>\n\n\n\n

Bol, la cha\u00eene de lunettes Ace & Tate, la cha\u00eene flamande Weba et About You ont \u00e9galement \u00e9t\u00e9 touch\u00e9s par cet incident. Ils n\u2019ont toutefois pas encore publi\u00e9 de communiqu\u00e9 officiel concernant l\u2019acc\u00e8s aux donn\u00e9es clients. Cela pourrait intervenir prochainement, suite \u00e0 l\u2019annonce de De Bijenkorf. Zalando a \u00e9galement \u00e9t\u00e9 impliqu\u00e9 dans la cyberattaque contre CEVA, mais a \u00e9t\u00e9 le seul \u00e0 d\u00e9clarer imm\u00e9diatement qu\u2019aucune donn\u00e9e \u00e0 caract\u00e8re personnel n\u2019avait \u00e9t\u00e9 consult\u00e9e. CEVA a entre-temps confirm\u00e9 que l\u2019incident \u00e9tait r\u00e9solu et qu\u2019elle avait pris des mesures pour mieux s\u00e9curiser ses syst\u00e8mes.<\/p>\n\n\n\n

\u00cates-vous pr\u00e9par\u00e9 \u00e0 faire face \u00e0 une cyberattaque ? Lors de la <\/em>RetailDetail Night<\/em><\/strong>, le hacker \u00e9thique Inti De Ceukelaire ne se contentera pas de donner une simple conf\u00e9rence sur la cybers\u00e9curit\u00e9, mais vous proposera une exp\u00e9rience passionnante et r\u00e9v\u00e9latrice, au cours de laquelle de v\u00e9ritables piratages se d\u00e9rouleront sous vos yeux !<\/em> R\u00e9servez votre billet en cliquant sur le bouton ci-dessous.<\/em><\/p>\n\n\n\n

\n
J’assisterai \u00e0 la RetailDetail Night le 19 novembre !<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

De Bijenkorf confirme que, lors de la fuite de donn\u00e9es \u00e0 grande \u00e9chelle subie par son partenaire logistique CEVA, des personnes non autoris\u00e9es ont effectivement eu acc\u00e8s aux donn\u00e9es personnelles de ses clients. Cela avait d\u00e9j\u00e0 \u00e9t\u00e9 suppos\u00e9, mais la cha\u00eene de grands magasins en a d\u00e9sormais la certitude. Cet incident a \u00e9galement touch\u00e9 d’autres grandes entreprises, notamment Bol, Ace & Tate, Zalando et ING.<\/p>\n","protected":false},"author":5,"featured_media":155012,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[15,25],"tags":[2010],"people":[],"extra":[43],"company":[728],"topic":[702],"region":[524],"class_list":["post-155011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-algemeen","category-general","tag-cyberattaque","extra-plus","company-bijenkorf","topic-fraude","region-pays-bas"],"acf":[],"yoast_head":"\nFuite de donn\u00e9es chez De Bijenkorf : les donn\u00e9es des clients ont bel et bien \u00e9t\u00e9 consult\u00e9es - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/general\/fuite-de-donnees-chez-de-bijenkorf-les-donnees-des-clients-ont-bel-et-bien-ete-consultees\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fuite de donn\u00e9es chez De Bijenkorf : les donn\u00e9es des clients ont bel et bien \u00e9t\u00e9 consult\u00e9es - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"De Bijenkorf confirme que, lors de la fuite de donn\u00e9es \u00e0 grande \u00e9chelle subie par son partenaire logistique CEVA, des personnes non autoris\u00e9es ont effectivement eu acc\u00e8s aux donn\u00e9es personnelles de ses clients. 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