{"id":156914,"date":"2026-10-13T15:11:03","date_gmt":"2026-10-13T13:11:03","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=156914"},"modified":"2026-10-13T16:00:18","modified_gmt":"2026-10-13T14:00:18","slug":"ahold-delhaize-aucune-donnee-client-na-ete-volee","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/ahold-delhaize-aucune-donnee-client-na-ete-volee\/","title":{"rendered":"Incident cybern\u00e9tique chez Ahold Delhaize : \u00ab Les donn\u00e9es des clients n&rsquo;ont pas \u00e9t\u00e9 compromises \u00bb"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Ahold Delhaize<\/strong> ne dispose d&rsquo;aucun indice laissant supposer que des donn\u00e9es de clients ou d&rsquo;entreprises aient \u00e9t\u00e9 vol\u00e9es lors de l&rsquo;incident de cybers\u00e9curit\u00e9 auquel le distributeur est confront\u00e9 depuis dimanche apr\u00e8s-midi. Les syst\u00e8mes sont actuellement red\u00e9marr\u00e9s de mani\u00e8re contr\u00f4l\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00ab Des progr\u00e8s ont \u00e9t\u00e9 r\u00e9alis\u00e9s \u00bb<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une grande incertitude r\u00e8gne toujours autour de l\u2019incident informatique qui a touch\u00e9 Ahold Delhaize dimanche apr\u00e8s-midi. Le distributeur ne confirme pas s\u2019il s\u2019agit d\u2019un piratage informatique : l\u2019enqu\u00eate est toujours en cours, pr\u00e9cise l\u2019entreprise. De nombreux observateurs estiment que cela pourrait bien \u00eatre le cas et critiquent le manque de communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le distributeur a toutefois indiqu\u00e9 mardi apr\u00e8s-midi qu\u2019il n\u2019y avait pour l\u2019instant aucun indice laissant penser que des donn\u00e9es de clients ou d\u2019entreprises aient \u00e9t\u00e9 vol\u00e9es lors de cet incident. Ahold Delhaize affirme travailler \u00e0 une solution. Des progr\u00e8s ont \u00e9t\u00e9 r\u00e9alis\u00e9s, ce qui a permis d\u2019entamer un red\u00e9marrage contr\u00f4l\u00e9 de certains syst\u00e8mes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chez <strong>Albert Heijn<\/strong> aux Pays-Bas, le site web est toujours hors service (il en va de m\u00eame pour les cha\u00eenes s\u0153urs <strong>Etos<\/strong> et <strong>Gall &amp; Gall<\/strong>) et les clients ne peuvent donc pas passer de commandes en ligne. L\u2019application est \u00e9galement temporairement indisponible. Les \u00e9tiquettes \u00e9lectroniques dans les magasins affichent les prix corrects, mais pas encore les offres Bonus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chez <strong>Delhaize<\/strong> en Belgique, le service client est \u00e0 nouveau joignable. Le site web fonctionne, les commandes en ligne sont possibles avec un choix limit\u00e9 de cr\u00e9neaux horaires, et les magasins sont approvisionn\u00e9s sur la base des commandes ant\u00e9rieures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ahold Delhaize ne dispose d&rsquo;aucun indice laissant supposer que des donn\u00e9es de clients ou d&rsquo;entreprises aient \u00e9t\u00e9 vol\u00e9es lors de l&rsquo;incident de cybers\u00e9curit\u00e9 auquel le distributeur est confront\u00e9 depuis dimanche apr\u00e8s-midi. Les syst\u00e8mes sont actuellement red\u00e9marr\u00e9s de mani\u00e8re contr\u00f4l\u00e9e.<\/p>\n","protected":false},"author":3,"featured_media":156915,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[18,24],"tags":[1294,2010],"people":[],"extra":[],"company":[124,123,196],"topic":[],"region":[226,524],"class_list":["post-156914","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","tag-cyberaanval","tag-cyberattaque","company-ahold-delhaize","company-albert-heijn","company-delhaize","region-belgique","region-pays-bas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Incident cybern\u00e9tique chez Ahold Delhaize : \u00ab Les donn\u00e9es des clients n&#039;ont pas \u00e9t\u00e9 compromises \u00bb - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Ahold Delhaize ne dispose d&#039;aucun indice laissant supposer que des donn\u00e9es de clients ou d&#039;entreprises aient \u00e9t\u00e9 vol\u00e9es lors de l&#039;incident de cybers\u00e9curit\u00e9 auquel le distributeur est confront\u00e9 depuis dimanche apr\u00e8s-midi. 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