{"id":156968,"date":"2026-10-14T10:28:23","date_gmt":"2026-10-14T08:28:23","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=156968"},"modified":"2026-10-14T10:28:24","modified_gmt":"2026-10-14T08:28:24","slug":"ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\/","title":{"rendered":"Ahold Delhaize pourrait encore conna\u00eetre des perturbations informatiques pendant une semaine"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ce mercredi matin, les cons\u00e9quences du cyberincident survenu chez <strong>Ahold Delhaize<\/strong> se font encore sentir. Selon Margaret Versteden-van Duijn, haute responsable europ\u00e9enne, il faudra encore \u00ab quelques jours \u00e0 une semaine \u00bb pour que tout soit r\u00e9tabli.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les premiers syst\u00e8mes sont remis en service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ahold Delhaize proc\u00e8de actuellement au red\u00e9marrage progressif de ses syst\u00e8mes informatiques, apr\u00e8s l\u2019incident qui perturbe ses activit\u00e9s depuis dimanche apr\u00e8s-midi. \u00ab Les premiers syst\u00e8mes \u00e0 \u00eatre red\u00e9marr\u00e9s concernent les stocks des magasins. Viendront ensuite les autres syst\u00e8mes, tels que le service client. Il faudra encore au moins quelques jours, voire une semaine, avant que tout soit \u00e0 nouveau enti\u00e8rement r\u00e9tabli. \u00bb C\u2019est ce qu\u2019a d\u00e9clar\u00e9 mardi soir Versteden-van Duijn, ancienne directrice <strong>d\u2019Albert Heijn<\/strong> aux Pays-Bas et <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/albert-heijn-doit-chercher-un-nouveau-pdg-margaret-versteden-van-duijn-rejoint-ahold-delhaize-europe-indonesia\/\">PDG d\u2019Ahold Delhaize Europe &amp; Indonesia depuis le 1er octobre<\/a>, dans l\u2019\u00e9mission d\u2019Eva Jinek diffus\u00e9e \u00e0 la t\u00e9l\u00e9vision n\u00e9erlandaise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En Europe, c\u2019est chez Albert Heijn que l\u2019impact de la cybercrise chez Ahold Delhaize se fait le plus sentir : <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/panne-informatique-chez-ahold-delhaize-rayons-vides-chez-albert-heijn-service-de-vente-en-ligne-limite-chez-delhaize\/\">le commerce en ligne est \u00e0 l\u2019arr\u00eat<\/a> et les rayons de certains magasins sont vides en raison de la perturbation des syst\u00e8mes d\u2019approvisionnement. Le r\u00e9tablissement de la logistique est donc la priorit\u00e9 absolue pour le distributeur. L\u2019application, le site web et le service de livraison ne fonctionnent toujours pas chez Albert Heijn. Le distributeur tente d\u2019\u00e9viter les rayons vides en effectuant des livraisons suppl\u00e9mentaires. Chez <strong>Delhaize<\/strong> en Belgique, le commerce en ligne est quant \u00e0 lui op\u00e9rationnel et les magasins sont approvisionn\u00e9s sur la base des commandes ant\u00e9rieures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mardi, Ahold Delhaize avait d\u00e9j\u00e0 indiqu\u00e9 qu\u2019il n\u2019y avait pour l\u2019instant <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/ahold-delhaize-aucune-donnee-client-na-ete-volee\/\">aucun indice laissant supposer que des donn\u00e9es de clients ou d\u2019entreprises aient \u00e9t\u00e9 vol\u00e9es<\/a> lors de cet incident. Le distributeur ne peut pas encore confirmer s\u2019il s\u2019agit d\u2019un piratage informatique : l\u2019enqu\u00eate est toujours en cours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ce mercredi matin, les cons\u00e9quences du cyberincident survenu chez Ahold Delhaize se font encore sentir. Selon Margaret Versteden-van Duijn, haute responsable europ\u00e9enne, il faudra encore \u00ab quelques jours \u00e0 une semaine \u00bb pour que tout soit r\u00e9tabli.<\/p>\n","protected":false},"author":3,"featured_media":156969,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[18,24],"tags":[1294,2010],"people":[],"extra":[],"company":[124,123,196],"topic":[],"region":[226,524],"class_list":["post-156968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","tag-cyberaanval","tag-cyberattaque","company-ahold-delhaize","company-albert-heijn","company-delhaize","region-belgique","region-pays-bas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ahold Delhaize pourrait encore conna\u00eetre des perturbations informatiques pendant une semaine - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Ce mercredi matin, les cons\u00e9quences du cyberincident survenu chez Ahold Delhaize se font encore sentir. Selon Margaret Versteden-van Duijn, haute responsable europ\u00e9enne, il faudra encore \u00ab quelques jours \u00e0 une semaine \u00bb pour que tout soit r\u00e9tabli.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ahold Delhaize pourrait encore conna\u00eetre des perturbations informatiques pendant une semaine - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"Ce mercredi matin, les cons\u00e9quences du cyberincident survenu chez Ahold Delhaize se font encore sentir. Selon Margaret Versteden-van Duijn, haute responsable europ\u00e9enne, il faudra encore \u00ab quelques jours \u00e0 une semaine \u00bb pour que tout soit r\u00e9tabli.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\/\" \/>\n<meta property=\"og:site_name\" content=\"RetailDetail BE\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-14T08:28:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-14T08:28:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.retaildetail.be\/wp-content\/uploads\/2026\/10\/shutterstock_2798684685-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Stefan Van Rompaey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Stefan Van Rompaey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/\"},\"author\":{\"name\":\"Stefan Van Rompaey\",\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/nl\\\/#\\\/schema\\\/person\\\/51aec6069c4416aa2f68b2e4ff3455df\"},\"headline\":\"Ahold Delhaize pourrait encore conna\u00eetre des perturbations informatiques pendant une semaine\",\"datePublished\":\"2026-10-14T08:28:23+00:00\",\"dateModified\":\"2026-10-14T08:28:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/\"},\"wordCount\":347,\"publisher\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/nl\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.retaildetail.be\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/shutterstock_2798684685-1.jpg\",\"keywords\":[\"Cyberaanval\",\"cyberattaque\"],\"articleSection\":[\"Food\",\"Food\"],\"inLanguage\":\"fr-FR\",\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/\",\"url\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/\",\"name\":\"Ahold Delhaize pourrait encore conna\u00eetre des perturbations informatiques pendant une semaine - RetailDetail BE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.retaildetail.be\\\/fr\\\/news\\\/food\\\/ahold-delhaize-pourrait-encore-connaitre-des-pannes-informatiques-pendant-une-semaine\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.retaildetail.be\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/shutterstock_2798684685-1.jpg\",\"datePublished\":\"2026-10-14T08:28:23+00:00\",\"dateModified\":\"2026-10-14T08:28:24+00:00\",\"description\":\"Ce mercredi matin, les cons\u00e9quences du cyberincident survenu chez Ahold Delhaize se font encore sentir. 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