{"id":2018,"date":"2012-09-07T11:43:08","date_gmt":"2012-09-07T11:43:08","guid":{"rendered":"https:\/\/www.retaildetail.be\/maison-deco\/casa-combat-les-abus-de-son-personnel-par-la-delation\/"},"modified":"2012-09-07T11:43:08","modified_gmt":"2012-09-07T11:43:08","slug":"casa-combat-les-abus-de-son-personnel-par-la-delation","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/maison-deco\/casa-combat-les-abus-de-son-personnel-par-la-delation\/","title":{"rendered":"Casa combat les abus de son personnel par la d\u00e9lation"},"content":{"rendered":"<h2>De nombreux abus<\/h2>\n<p>Le journal Le Soir a pu mettre la main\u00a0 sur un mail interne dans lequel la direction de la cha\u00eene de magasins Casa <a target=\"_blank\" href=\"http:\/\/www.lesoir.be\/actualite\/belgique\/2012-09-06\/casa-incite-son-personnel-a-la-delation-936163.php\" rel=\"noopener\">annonce l\u2019ouverture d\u2019une ligne t\u00e9l\u00e9phonique<\/a>, o\u00f9 les employ\u00e9s peuvent d\u00e9noncer un coll\u00e8gue s\u2019adonnant \u00e0 des pratiques ill\u00e9gales. La direction justifie cette d\u00e9cision par les \u00ab <strong>nombreux abus qu\u2019elle a pu constater.<\/strong> \u00bb<\/p>\n<p><strong>La note d\u00e9crit explicitement les faits pouvant faire l\u2019objet d\u2019une d\u00e9nonciation<\/strong> : notamment un coll\u00e8gue qui \u2018emprunte\u2019 de l\u2019argent \u00e0 la caisse, un coll\u00e8gue qui emporte chez soi des articles non pay\u00e9s ou qui les donne \u00e0 ses amis ou encore des absences qu\u2019on aurait \u2018oubli\u00e9\u2019 de signaler.<\/p>\n<p>\u00ab Dans une p\u00e9riode o\u00f9 la fraude est souvent bien organis\u00e9e, le but est de rassembler les faits au plus vite. Voil\u00e0 pourquoi nous avons besoin de votre aide. Pour notre et votre s\u00e9curit\u00e9, nous souhaitons limiter et \u00e9liminer la fraude au plus vite et le mieux possible \u00bb, explique la direction \u00e0 ses collaborateurs. Les g\u00e9rants doivent<strong> afficher \u2018la proc\u00e9dure de d\u00e9lation\u2019 de mani\u00e8re visible et la faire signer par tous les membres du personnel.<\/strong><\/p>\n<h2>\n<br \/>Un climat de suspicion<\/h2>\n<p>Toutefois cette mesure a suscit\u00e9 de vives r\u00e9actions aupr\u00e8s du personnel et des syndicats. Ces derniers estiment que cette proc\u00e9dure \u00ab <strong>cr\u00e9e un climat de suspicion au sein de l\u2019entreprise.<\/strong> \u00bb<\/p>\n<p>\u00a0<\/p>\n<p>Certains psychologues du travail se posent eux aussi des questions quant \u00e0 la d\u00e9marche adopt\u00e9e par Casa. \u00ab Si les employeurs esp\u00e8rent obtenir davantage de contr\u00f4le sur leurs employ\u00e9s par cette <strong>strat\u00e9gie\u00a0 \u2018diviser pour r\u00e9gner\u2019<\/strong>, ils se trompent. C\u2019est la m\u00e9thode de \u2018Big Brother is watching you\u2019 et cela affectera l\u2019ambiance dans l\u2019entreprise \u00bb, d\u00e9clarait Fredrik Anseel de l\u2019Universit\u00e9 de Gand dans un d\u00e9bat sur Radio 1.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><em>Traduction : Marie-No\u00eblle Masure<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>De nombreux abus Le journal Le Soir a pu mettre la main\u00a0 sur un mail interne dans lequel la direction de la cha\u00eene de magasins Casa annonce l\u2019ouverture d\u2019une ligne t\u00e9l\u00e9phonique, o\u00f9 les employ\u00e9s peuvent d\u00e9noncer un coll\u00e8gue s\u2019adonnant \u00e0 des pratiques ill\u00e9gales. La direction justifie cette d\u00e9cision par les \u00ab nombreux abus qu\u2019elle a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[29],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-2018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maison-deco"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Casa combat les abus de son personnel par la d\u00e9lation - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/maison-deco\/casa-combat-les-abus-de-son-personnel-par-la-delation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Casa combat les abus de son personnel par la d\u00e9lation - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"De nombreux abus Le journal Le Soir a pu mettre la main\u00a0 sur un mail interne dans lequel la direction de la cha\u00eene de magasins Casa annonce l\u2019ouverture d\u2019une ligne t\u00e9l\u00e9phonique, o\u00f9 les employ\u00e9s peuvent d\u00e9noncer un coll\u00e8gue s\u2019adonnant \u00e0 des pratiques ill\u00e9gales. 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