{"id":24095,"date":"2018-01-23T09:42:33","date_gmt":"2018-01-23T09:42:33","guid":{"rendered":"https:\/\/www.retaildetail.be\/electro\/un-magasin-ecossais-licencie-le-robot-pepper\/"},"modified":"2018-01-23T09:42:33","modified_gmt":"2018-01-23T09:42:33","slug":"un-magasin-ecossais-licencie-le-robot-pepper","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/electro\/un-magasin-ecossais-licencie-le-robot-pepper\/","title":{"rendered":"Un magasin \u00e9cossais \u2018licencie\u2019 le robot Pepper"},"content":{"rendered":"<p>Un magasin de la cha\u00eene britannique <strong>Margiotta<\/strong> \u00e0 Edimbourg a d\u00e9cid\u00e9 apr\u00e8s une semaine seulement de mettre fin \u00e0 un test avec le robot <strong>Pepper<\/strong>, en raison de son incomp\u00e9tence.<\/p>\n<p><!--break--><\/p>\n<h2>Trop vague<\/h2>\n<p>Le robot, baptis\u00e9 Fabio,\u00a0 avait pourtant \u00e9t\u00e9 enr\u00f4l\u00e9 pour aider les clients, mais ses performances se sont av\u00e9r\u00e9es d\u00e9cevantes. Les clients ont trouv\u00e9 ses r\u00e9ponses trop vagues et avaient parfois m\u00eame du mal \u00e0 obtenir une r\u00e9ponse, lorsque le bruit ambiant emp\u00eachait le robot de bien capter leur question. De plus, de par sa\u00a0 mobilit\u00e9 limit\u00e9e le robot n\u2019\u00e9tait pas capable de guider efficacement les clients \u00e0 la recherche d\u2019un produit.<\/p>\n<p>\nApr\u00e8s quoi la t\u00e2che du robot a \u00e9t\u00e9 r\u00e9duite \u00e0 la simple distribution d\u2019\u00e9chantillons, mais l\u00e0 aussi il a \u00e9chou\u00e9. Le personnel humain est parvenu \u00e0 convaincre bien plus clients de go\u00fbter l\u2019\u00e9chantillon que Fabio.<br \/>\nC\u2019est pourquoi Margiotta a d\u00e9cid\u00e9 de mettre fin au projet. \u00ab Malheureusement les performances de Fabio nous ont d\u00e9\u00e7us \u00bb, explique l\u2019enseigne. \u00ab Les clients semblaient m\u00eame l\u2019\u00e9viter. \u00bb<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un magasin de la cha\u00eene britannique Margiotta \u00e0 Edimbourg a d\u00e9cid\u00e9 apr\u00e8s une semaine seulement de mettre fin \u00e0 un test avec le robot Pepper, en raison de son incomp\u00e9tence. Trop vague Le robot, baptis\u00e9 Fabio,\u00a0 avait pourtant \u00e9t\u00e9 enr\u00f4l\u00e9 pour aider les clients, mais ses performances se sont av\u00e9r\u00e9es d\u00e9cevantes. Les clients ont trouv\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":24092,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[23],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-24095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-electro"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Un magasin \u00e9cossais \u2018licencie\u2019 le robot Pepper - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Un magasin de la cha\u00eene britannique Margiotta \u00e0 Edimbourg a d\u00e9cid\u00e9 apr\u00e8s une semaine seulement de mettre fin \u00e0 un test avec le robot Pepper, en raison 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