{"id":2526,"date":"2013-01-07T13:28:36","date_gmt":"2013-01-07T13:28:36","guid":{"rendered":"https:\/\/www.retaildetail.be\/m-tail\/pres-de-600-plaintes-a-lencontre-de-sites-de-reductions\/"},"modified":"2013-01-07T13:28:36","modified_gmt":"2013-01-07T13:28:36","slug":"pres-de-600-plaintes-a-lencontre-de-sites-de-reductions","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/m-tail\/pres-de-600-plaintes-a-lencontre-de-sites-de-reductions\/","title":{"rendered":"Pr\u00e8s de 600 plaintes \u00e0 l\u2019encontre de sites de r\u00e9ductions"},"content":{"rendered":"<h2>Pas inqui\u00e9tant, mais \u00e9tonnant<\/h2>\n<p>L\u2019\u00e9volution du nombre de plaintes s\u2019explique par le nombre croissant d\u2019utilisateurs de ce type de site, affirme Chantal De Pauw, porte-parole du SPF Economie, tout en admettant qu\u2019<strong>une augmentation \u00e9tonnante a \u00e9t\u00e9 not\u00e9e \u00e0 la fin de l\u2019ann\u00e9e 2012<\/strong>. L\u2019organisation des consommateurs Test-Achats constate cette m\u00eame progression des plaintes.<\/p>\n<p>Les plaintes concernent principalement la non-ex\u00e9cution\u00a0 (ou en dehors des d\u00e9lais pr\u00e9vus) du service convenu ou encore une r\u00e9duction qui s\u2019av\u00e8re moins attrayante que promise initialement. Souvent les fournisseurs\u00a0 de la promotion sont d\u00e9pass\u00e9s par le succ\u00e8s de leur action et ont du mal par la suite \u00e0 livrer le produit ou le service comme convenu. L\u2019un des grands\u00a0 sites d\u2019achats group\u00e9s, Groupon, a fait savoir pr\u00e9c\u00e9demment qu\u2019il contr\u00f4lerait plus s\u00e9v\u00e8rement les\u00a0 fournisseurs.<\/p>\n<p>Malgr\u00e9 cela, Test-Achats indique que <strong>les commentaires concernant les sites de shopping social sont g\u00e9n\u00e9ralement positifs<\/strong>. Ainsi\u00a0 les crit\u00e8res de clart\u00e9 des sites, d\u2019informations concernant l\u2019offre et d\u2019ampleur\u00a0 de la r\u00e9duction\u00a0 obtiennent des scores de satisfaction d\u00e9passant les 80%.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><em>Traduction : Marie-No\u00eblle Masure<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pas inqui\u00e9tant, mais \u00e9tonnant L\u2019\u00e9volution du nombre de plaintes s\u2019explique par le nombre croissant d\u2019utilisateurs de ce type de site, affirme Chantal De Pauw, porte-parole du SPF Economie, tout en admettant qu\u2019une augmentation \u00e9tonnante a \u00e9t\u00e9 not\u00e9e \u00e0 la fin de l\u2019ann\u00e9e 2012. L\u2019organisation des consommateurs Test-Achats constate cette m\u00eame progression des plaintes. Les plaintes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-2526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-m-tail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pr\u00e8s de 600 plaintes \u00e0 l\u2019encontre de sites de r\u00e9ductions - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/m-tail\/pres-de-600-plaintes-a-lencontre-de-sites-de-reductions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pr\u00e8s de 600 plaintes \u00e0 l\u2019encontre de sites de r\u00e9ductions - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"Pas inqui\u00e9tant, mais \u00e9tonnant L\u2019\u00e9volution du nombre de plaintes s\u2019explique par le nombre croissant d\u2019utilisateurs de ce type de site, affirme Chantal De Pauw, porte-parole du SPF Economie, tout en admettant qu\u2019une augmentation \u00e9tonnante a \u00e9t\u00e9 not\u00e9e \u00e0 la fin de l\u2019ann\u00e9e 2012. 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