{"id":29350,"date":"2018-11-07T17:18:36","date_gmt":"2018-11-07T17:18:36","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/les-retailers-a-la-recherche-dalternatives-pour-parer-a-la-greve-de-bpost-2\/"},"modified":"2018-11-07T17:18:36","modified_gmt":"2018-11-07T17:18:36","slug":"les-retailers-a-la-recherche-dalternatives-pour-parer-a-la-greve-de-bpost-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/les-retailers-a-la-recherche-dalternatives-pour-parer-a-la-greve-de-bpost-2\/","title":{"rendered":"Les retailers \u00e0 la recherche d&#039;alternatives pour parer \u00e0 la gr\u00e8ve de bpost"},"content":{"rendered":"<p>Depuis mardi soir le personnel de <strong>bpost<\/strong> est en gr\u00e8ve, au grand m\u00e9contentement des webshops belges. Durant cette gr\u00e8ve, qui devrait durer une semaine, certains retailers font appel \u00e0 d&rsquo;autres livreurs de colis ou menacent de le faire.<\/p>\n<p><!--break--><\/p>\n<p>\u00a0<\/p>\n<h2>Gr\u00e8ve jusqu&rsquo;\u00e0 mardi prochain inclus<\/h2>\n<p>La gr\u00e8ve qui a d\u00e9but\u00e9 mardi soir chez bpost et devrait se prolonger jusqu&rsquo;\u00e0 mardi prochain, suscite la col\u00e8re des e-commer\u00e7ants. L&rsquo;entreprise postale ne peut garantir la livraison du courrier et des colis dans les d\u00e9lais. Mercredi une quantit\u00e9 limit\u00e9e de lettres et de colis a tout de m\u00eame \u00e9t\u00e9 distibu\u00e9e.<\/p>\n<p>\u00a0<\/p>\n<p>Toutefois bpost a fait savoir par e-mail \u00e0\u00a0 ses grands clients que les centres de tri, qui mercredi \u00e9taient en gr\u00e8ve, reprendraient leurs activit\u00e9s d\u00e8s vendredi. En revanche les transports postaux seront \u00e0 l&rsquo;arr\u00eat jeudi et les facteurs vendredi. Selon les infos, les guichets, l&rsquo;administration et les centres d&rsquo;appels d\u00e9brayeront lundi et la gr\u00e8ve se terminera mardi par la mise \u00e0 l&rsquo;arr\u00eat du traitement des colis.<\/p>\n<p>\u00a0<\/p>\n<h2>Coursiers concurrents \u00e0 la rescousse<\/h2>\n<p>Certains grands retailers ayant un webshop n&rsquo;ont pas manqu\u00e9 de manifester leur m\u00e9contentement concernant la gr\u00e8ve. Ainsi dans le journal De Tijd la cha\u00eene d&rsquo;\u00e9lectronique <strong>Media Markt <\/strong>pr\u00e9vient qu&rsquo;elle cherchera d&rsquo;autres solutions si la gr\u00e8ve se r\u00e9p\u00e8te. Le retailer menace de s&rsquo;associer \u00e0 un autre partenaire.<\/p>\n<p>\u00a0<\/p>\n<p>D&rsquo;autres commer\u00e7ants ont d&#8217;embl\u00e9e joint l&rsquo;acte \u00e0 la parole et ont fait appel \u00e0 la concurrence, du moins pour la dur\u00e9e de la gr\u00e8ve. Il s&rsquo;agit principalement de retailers qui collaborent d\u00e9j\u00e0 avec d&rsquo;autres coursiers, comme PostNL ou DPD, pour d&rsquo;autres pays. Ainsi l&rsquo;enseigne de chaussures <strong>Torfs<\/strong> fera livrer provisoirement les colis belges par PostNL, qui normalement assure uniquement les livraisons aux Pays-Bas.<\/p>\n<p>\u00a0<\/p>\n<h2>Un cas de force majeure<\/h2>\n<p>\u00ab\u00a0Nous n&rsquo;avons pas de contrat avec PostNL. Passer rapidement \u00e0 un autre coursier n&rsquo;est pas r\u00e9alisable d&rsquo;un point de vue pratique\u00a0\u00bb, souligne Media Markt. Chez <strong>Coolblue<\/strong>, qui collabore quasi exclusivement avec bpost pour la Belgique, les plaintes concernant les retards de livraisons affluent sur les r\u00e9seaux sociaux.<\/p>\n<p>\u00a0<\/p>\n<p>Coolblue dit chercher des solutions pour ses clients, mais selon le journal De Tijd, l&rsquo;e-tailer ne pourrra exiger de d\u00e9dommagement pour ses clients de la part de bpost, car contractuellement une gr\u00e8ve est un cas de force majeure.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis mardi soir le personnel de bpost est en gr\u00e8ve, au grand m\u00e9contentement des webshops belges. Durant cette gr\u00e8ve, qui devrait durer une semaine, certains retailers font appel \u00e0 d&rsquo;autres livreurs de colis ou menacent de le faire. \u00a0 Gr\u00e8ve jusqu&rsquo;\u00e0 mardi prochain inclus La gr\u00e8ve qui a d\u00e9but\u00e9 mardi soir chez bpost et devrait [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-29350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les retailers \u00e0 la recherche d&#039;alternatives pour parer \u00e0 la gr\u00e8ve de bpost - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Depuis mardi soir le personnel de bpost est en gr\u00e8ve, au grand m\u00e9contentement des webshops belges. 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