{"id":31184,"date":"2019-02-11T15:12:47","date_gmt":"2019-02-11T15:12:47","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/amazon-go-co-enfreignent-ils-la-loi\/"},"modified":"2019-02-11T15:12:47","modified_gmt":"2019-02-11T15:12:47","slug":"amazon-go-co-enfreignent-ils-la-loi","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/amazon-go-co-enfreignent-ils-la-loi\/","title":{"rendered":"Amazon Go & co enfreignent-ils la loi ?"},"content":{"rendered":"

L\u2019arriv\u00e9e des magasins sans cash ne fait pas l\u2019unanimit\u00e9 parmi les\u00a0autorit\u00e9s am\u00e9ricaines, dont certaines veulent interdire aux retailers de bannir l\u2019argent liquide, \u00e9tant donn\u00e9 que certains consommateurs ne peuvent se permettre une carte de paiement. Qu\u2019en est-il au Benelux ?<\/p>\n

<\/p>\n

\nDiscrimination<\/h2>\n

Bon nombre de nouveaux concepts retail renoncent \u00e0 la caisse traditionnelle et demandent \u00e0 leurs clients de payer via une app mobile ou via une caisse automatique, avec une carte de paiement. Ce syst\u00e8me, jug\u00e9 plus s\u00fbr, permet d\u2019acc\u00e9l\u00e9rer le trafic en magasin et de faciliter le processus d\u2019achat. Amazon est l\u2019exemple le plus connu de ce type de magasins sans caisse, ni cash, mais en Europe aussi\u00a0 le concept commence \u00e0 s\u2019installer : Albert Heijn <\/strong>d\u00e9ploie sa formule \u2018tap to go\u2019 \u00e0 Amsterdam, Casino <\/strong>a ouvert un supermarch\u00e9 sans caisse au c\u0153ur de Paris<\/a>, Sainsbury\u2019s<\/strong> teste un concept au Royaume-Uni et Carrefour <\/strong>et Auchan<\/strong> ouvriront des magasins sans caisse d\u2019ici peu, tout comme Saturn<\/strong> \u00e0 Hambourg.<\/p>\n

\nDans ce type de magasins le paiement en liquide est souvent impossible, ce qui inqui\u00e8te certaines personnes. Le conseil communal de la ville am\u00e9ricaine Philadelphia souhaite freiner cette tendance en interdisant aux retailers de refuser de l\u2019argent cash <\/a>ou de demander un suppl\u00e9ment aux clients qui d\u00e9sirent payer en liquide. L\u2019Etat de New Jersey a pris une mesure similaire. Selon les d\u00e9fenseurs de cette proposition de loi, les magasins sans cash discriminent les consommateurs pauvres, qui n\u2019ont pas acc\u00e8s aux cartes de cr\u00e9dit ou aux comptes bancaires. Pour une ville\u00a0 comme Philadelphia, dont le degr\u00e9 de pauvret\u00e9 est parmi les plus \u00e9lev\u00e9s du pays, c\u2019est un argument qui compte. N\u00e9anmoins ils admettent que cette interdiction ne pourra \u00eatre que temporaire, puis que l\u2019\u00e9volution vers une \u00e9conomie sans cash est in\u00e9vitable. Les adversaires par contre estiment que cette mesure nuira \u00e0 la position concurrentielle de la ville et qu\u2019au final la suppression du cash engendrera une baisse des co\u00fbts et par cons\u00e9quent une baisse des prix.<\/p>\n

\nIll\u00e9gal ou non ?<\/h2>\n

Qu\u2019en est-il chez nous ? En Belgique l\u2019argent cash et un moyen de paiement l\u00e9gitime, que les commer\u00e7ants n\u2019ont pas le droit de refuser \u2013 \u00e0 condition toutefois que le montant d\u2019achat soit proportionnel au mode de paiement. Lorsque vous payez une petite bouteille de soda avec un billet de 200 euros, le commer\u00e7ant peut ne pas l\u2019accepter. En outre en cas de paiement cash, le montant ne peut d\u00e9passer les 3.000 euros. En principe les magasins sans cash sont donc ill\u00e9gaux en Belgique. A noter toutefois que m\u00eame les services gouvernementaux dans certains cas n\u2019acceptent que les paiements \u00e9lectroniques.<\/p>\n

\nAux Pays-Bas les choses sont un peu diff\u00e9rentes : les commer\u00e7ants et les autorit\u00e9s peuvent y refuser tant l\u2019argent cash qu\u2019une carte de paiement, \u00e0 condition de le signaler clairement. Malgr\u00e9 tout l\u2019organisation \u2018Maatschappelijk Overleg Betalingsverkeer\u2019 estime que le refus complet d\u2019argent cash est excessif. Il y a dans le pays un nombre substantiel de gens pour qui le paiement par carte n\u2019est pas possible ou souhaitable. Ces gens-l\u00e0 doivent avoir l\u2019option de payer en liquide, souligne le MOB. Toutefois les magasins \u2018tap to go\u2019 sans caisse ni cash d\u2019AH n\u2019ont rien d\u2019ill\u00e9gal.
\n\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

L\u2019arriv\u00e9e des magasins sans cash ne fait pas l\u2019unanimit\u00e9 parmi les\u00a0autorit\u00e9s am\u00e9ricaines, dont certaines veulent interdire aux retailers de bannir l\u2019argent liquide, \u00e9tant donn\u00e9 que certains consommateurs ne peuvent se permettre une carte de paiement. Qu\u2019en est-il au Benelux ? Discrimination Bon nombre de nouveaux concepts retail renoncent \u00e0 la caisse traditionnelle et demandent \u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":31181,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-31184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"\nAmazon Go & co enfreignent-ils la loi ? - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"L\u2019arriv\u00e9e des magasins sans cash ne fait pas l\u2019unanimit\u00e9 parmi les autorit\u00e9s am\u00e9ricaines, dont certaines veulent interdire aux retailers de bannir l\u2019argent liquide, \u00e9tant donn\u00e9 que certains consommateurs ne peuvent se permettre une carte de paiement. 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