{"id":32958,"date":"2019-04-30T08:49:58","date_gmt":"2019-04-30T08:49:58","guid":{"rendered":"https:\/\/www.retaildetail.be\/food\/sainsburys-ouvre-son-premier-magasin-sans-caisse-2\/"},"modified":"2019-04-30T08:49:58","modified_gmt":"2019-04-30T08:49:58","slug":"sainsburys-ouvre-son-premier-magasin-sans-caisse-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/sainsburys-ouvre-son-premier-magasin-sans-caisse-2\/","title":{"rendered":"Sainsbury\u2019s ouvre son premier magasin sans caisse"},"content":{"rendered":"<p>La cha\u00eene de supermarch\u00e9s britannique <strong>Sainsbury\u2019s <\/strong>a ouvert son premier magasin sans caisse. Le client y scanne lui-m\u00eame ses courses et paie \u00e0 l\u2019aide de son smartphone. Plus besoin de passer \u00e0 la caisse.<\/p>\n<p><!--break--><\/p>\n<h2>\nAucune caisse<\/h2>\n<p>Sainsbury\u2019s peut se targuer d\u2019\u00eatre le premier retailer britannique \u00e0 disposer d\u2019un magasin sans caisse. Dans ce magasin de proximit\u00e9 situ\u00e9\u00a0 \u00e0 Holborn Circus \u00e0 Londres les caisses ont fait place au self-scanning mobile : gr\u00e2ce \u00e0 l\u2019app SmartShop, les clients peuvent y scanner et payer leurs courses via leur smartphone et ensuite quitter le magasin en scannant un code QR.<\/p>\n<p>\nCe syst\u00e8me est d\u00e9j\u00e0 appliqu\u00e9 dans diff\u00e9rents supermarch\u00e9s chez nous et \u00e0 l\u2019\u00e9tranger, notamment dans certains magasins <strong>Spar<\/strong> en Belgique, chez<strong> AH to Go <\/strong>et depuis peu dans un point de vente Fresh Atelier de <strong>Delhaize<\/strong> \u00e0 Bruxelles. Les clients y ont g\u00e9n\u00e9ralement le choix entre une caisse traditionnelle ou le syst\u00e8me mobile. Au Royaume-Uni par contre c\u2019est la premi\u00e8re fois que toutes les caisses ont \u00e9t\u00e9 bannies.<\/p>\n<h2>\nTest durant trois mois<\/h2>\n<p>Toutefois pour les clients qui pr\u00e9f\u00e8rent payer cash ou qui ont des questions, un helpdesk est pr\u00e9vu dans la zone du check-out. Mais il ne s\u2019agit pas d\u2019un magasin sans personnel, souligne Sainsbury\u2019s, qui ajoute que d\u00e9sormais les employ\u00e9s auront plus de temps pour aider les clients et pour approvisionner les rayons. Le concept sera test\u00e9 durant trois mois. Si \u00e0 l\u2019issue de cette phase d\u2019essai une caisse physique s\u2019av\u00e8re n\u00e9cessaire, l\u2019enseigne en r\u00e9installera.<\/p>\n<p>\nDepuis l\u2019ouverture du premier <strong>Amazon Go <\/strong>aux Etats-Unis en 2018 et suite aux rumeurs selon lesquelles le concept s\u2019installerait \u00e9galement au Royaume-Uni, Sainsbury\u2019s s\u2019est pench\u00e9 sur les syst\u00e8mes sans caisse. Depuis la cha\u00eene a lanc\u00e9 les premiers paiements mobiles in-app dans ses magasins. Cette technologie est d\u00e9sormais utilis\u00e9e dans huit magasins de proximit\u00e9 \u00e0 Londres.<\/p>\n<h2>\nInnovation chez Argos<\/h2>\n<p><strong>Argos,<\/strong> la formule non-food du groupe, elle aussi, innove : l\u2019enseigne <a href=\"https:\/\/internetretailing.net\/themes\/themes\/sainsburys-opens-doors-of-first-uk-till-free-convenience-store-thats-open-to-the-public-argos-launches-self-service-store-19522\" target=\"_blank\" rel=\"noopener\">a ouvert son premier magasin de retrait <\/a>\u00e0 Dulwich \u00e0 Londres, rapporte Internet Retailing. Les shoppers y feuill\u00e8tent l\u2019offre et paient leurs achats via une tablette, apr\u00e8s quoi ils peuvent venir enlever leur commande dans un nouveau type d kiosque de retrait. Pour les clients d\u00e9sirant payer cash ou avec la carte, les caisses restent pr\u00e9sentes.<\/p>\n<p>\n\u00ab Gr\u00e2ce au lancement de pr\u00e8s de 300 points de retrait Argos dans les supermarch\u00e9s Sainsbury\u2019s, nous faisons en sorte qu\u2019il soit plus facile et pratique pour les clients de faire davantage de courses sous un seul toit. Nous continuons de tester de nouveaux formats innovants et avec le lancement de notre premier magasin digital en libre-service nous offrons aux shoppers un mode de paiement plus rapide et donnons \u00e0 nos coll\u00e8gues plus de temps pour servir et aider les clients. Nous sommes impatients de savoir ce qu\u2019ils pensent de cette innovation \u00bb, commente le CEO John Rogers.<br \/>\n\u00a0<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La cha\u00eene de supermarch\u00e9s britannique Sainsbury\u2019s a ouvert son premier magasin sans caisse. Le client y scanne lui-m\u00eame ses courses et paie \u00e0 l\u2019aide de son smartphone. Plus besoin de passer \u00e0 la caisse. Aucune caisse Sainsbury\u2019s peut se targuer d\u2019\u00eatre le premier retailer britannique \u00e0 disposer d\u2019un magasin sans caisse. Dans ce magasin de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32955,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-32958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sainsbury\u2019s ouvre son premier magasin sans caisse - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"La cha\u00eene de supermarch\u00e9s britannique Sainsbury\u2019s a ouvert son premier magasin sans caisse. Le client y scanne lui-m\u00eame ses courses et paie \u00e0 l\u2019aide de son smartphone. 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