{"id":35332,"date":"2019-08-21T14:15:19","date_gmt":"2019-08-21T14:15:19","guid":{"rendered":"https:\/\/www.retaildetail.be\/electro\/des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots-2\/"},"modified":"2019-08-21T14:15:19","modified_gmt":"2019-08-21T14:15:19","slug":"des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/electro\/des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots-2\/","title":{"rendered":"Des enseignes d\u2019ordinateurs belges enr\u00f4lent des vendeurs-robots"},"content":{"rendered":"<p>Les enseignes d\u2019ordinateurs <strong>Auva<\/strong> et <strong>Computer Checkpoint <\/strong>lancent, selon leurs dires, une primeur europ\u00e9enne dans leurs magasins : des robots humano\u00efdes y accueillent les clients et assistent le personnel.<\/p>\n<p><!--break--><\/p>\n<h2>\nVendeur-assistant et animateur<\/h2>\n<p>La cha\u00eene limbourgeoise Auva et l\u2019enseigne gantoise Computer Checkpoint ont enr\u00f4l\u00e9 onze robots, baptis\u00e9s Cruzr. Ceux-ci ont pour mission d\u2019accueillir les clients, de leur proposer une tasse de caf\u00e9 ou encore de les guider dans le magasin.<\/p>\n<p>\n\u00a0\u00ab Le robot ne remplacera en aucun cas le vendeur. Il g\u00e9rera les files d\u2019attente, guidera les clients et leur fournira des informations concernant les produits et les services. Ainsi les vendeurs pourront se focaliser sur le contact humain \u00bb, explique Raf Coomans, manager d\u2019Auva, \u00e0 la VRT.<\/p>\n<p>\nCruzr fera office de vendeur-assistant et d\u2019animateur : une premi\u00e8re dans le secteur du retail europ\u00e9en, selon UBTech, l\u2019entreprise chinoise qui a d\u00e9velopp\u00e9 le robot. Certes, quelque 3.000 robots sont d\u00e9j\u00e0 actifs dans le retail, mais principalement sur le march\u00e9 chinois. En Chine les robots sont \u00e9galement pr\u00e9sents dans les a\u00e9roports pour aider les voyageurs.<\/p>\n<h2>\nAussi \u00e0 domicile<\/h2>\n<p>Les robots ont abouti en Belgique gr\u00e2ce \u00e0 une collaboration : c\u2019est en effet l\u2019entreprise ostendaise ZoraBots qui fournit le logiciel. En outre Auva collabore avec des \u00e9tudiants de la Hogeschool PXL afin d\u2019examiner comment am\u00e9liorer le robot pour servir au mieux le client.<\/p>\n<p>\nD\u2019ici peu les magasins Auva commercialiseront \u00e9galement un robot \u00e0 usage domestique, appel\u00e9 James : ce robot, de plus petit format, peut \u00eatre reli\u00e9 au \u2018smart home\u2019 ou syst\u00e8mes domotiques de l\u2019habitat, peut tenir compagnie aux s\u00e9niors ou aux personnes invalides et est capable de d\u00e9clencher une alarme en cas d\u2019urgence.<\/p>\n<p>\nLes robots de <strong>ZoraBots<\/strong> sont \u00e9galement \u00e0 l\u2019\u0153uvre au <strong>RetailHub<\/strong>, le centre de connaissance et d\u2019exp\u00e9rience de RetailDetail. <a href=\"https:\/\/www.retaildetail.be\/fr\/retail-hub\/tour-dinspiration\" target=\"_blank\" rel=\"noopener\">Cliquez ici pour obtenir de plus amples informations concernant les Tours d\u2019inspiration destin\u00e9s aux professionnels du secteur du retail et FMCG.<\/a><br \/>\n\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les enseignes d\u2019ordinateurs Auva et Computer Checkpoint lancent, selon leurs dires, une primeur europ\u00e9enne dans leurs magasins : des robots humano\u00efdes y accueillent les clients et assistent le personnel. Vendeur-assistant et animateur La cha\u00eene limbourgeoise Auva et l\u2019enseigne gantoise Computer Checkpoint ont enr\u00f4l\u00e9 onze robots, baptis\u00e9s Cruzr. Ceux-ci ont pour mission d\u2019accueillir les clients, de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35329,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[23],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-35332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-electro"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Des enseignes d\u2019ordinateurs belges enr\u00f4lent des vendeurs-robots - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Les enseignes d\u2019ordinateurs Auva et Computer Checkpoint lancent, selon leurs dires, une primeur europ\u00e9enne dans leurs magasins : 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