{"id":40239,"date":"2020-04-14T12:41:10","date_gmt":"2020-04-14T12:41:10","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/les-retailers-non-alimentaires-demandent-lintroduction-urgente-du-click-collect-2\/"},"modified":"2020-04-14T12:41:10","modified_gmt":"2020-04-14T12:41:10","slug":"les-retailers-non-alimentaires-demandent-lintroduction-urgente-du-click-collect-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/les-retailers-non-alimentaires-demandent-lintroduction-urgente-du-click-collect-2\/","title":{"rendered":"Les retailers non alimentaires demandent l\u2019introduction urgente du \u00ab\u2009click &amp; collect\u2009\u00bb"},"content":{"rendered":"<p><span style=\"background-color:white\">Les d\u00e9taillants non alimentaires se retrouvent en grandes difficult\u00e9s puisqu\u2019ils devront encore rester ferm\u00e9s plusieurs semaines, et le commerce \u00e9lectronique ne leur permet pas de compenser la perte du chiffre d\u2019affaires. C\u2019est pourquoi le secteur pr\u00e9conise d\u2019autoriser le retrait sans contact de commandes, une alternative s\u00fbre d\u00e9j\u00e0 utilis\u00e9e dans nos pays voisins.<\/span><\/p>\n<p><!--break--><\/p>\n<p>\u00a0<\/p>\n<h2><span style=\"background-color:white\">Une solution s\u00fbre<\/span><\/h2>\n<p><span style=\"background-color:white\">Dans la lutte contre le coronavirus, les magasins non alimentaires doivent encore garder portes closes, ce qui constitue un probl\u00e8me majeur non seulement pour les d\u00e9taillants concern\u00e9s, mais aussi pour les consommateurs. Le commerce \u00e9lectronique ne peut en effet r\u00e9pondre qu\u2019\u00e0 une partie de la demande\u00a0: la pression au niveau logistique est sans pr\u00e9c\u00e9dent et tous les consommateurs n\u2019ont pas le loisir de pouvoir effectuer leurs commandes par ordinateur. La f\u00e9d\u00e9ration professionnelle Comeos propose donc d\u2019autoriser les retraits comme alternative s\u00fbre\u00a0: les clients peuvent passer une commande en ligne ou par t\u00e9l\u00e9phone, la payer \u00e0 l\u2019avance et prendre ensuite rendez-vous pour venir la retirer dans un point de collecte. Les d\u00e9taillants s\u2019engagent \u00e0 respecter les distances de s\u00e9curit\u00e9 et \u00e0 garantir un retrait sans contact.<\/span><\/p>\n<p><span style=\"background-color:white\">\u00a0<\/span><\/p>\n<p><span style=\"background-color:white\">\u00ab\u2009Cela permettrait aux consommateurs de retrouver non seulement un acc\u00e8s limit\u00e9 \u00e0 certains magasins qui respectent des mesures strictes d\u2019hygi\u00e8ne et de\u00a0<em>distanciation sociale<\/em>,\u00a0mais aussi de les habituer progressivement \u00e0 la r\u00e9ouverture des magasins. De cette fa\u00e7on, il est possible d\u2019\u00e9viter une ru\u00e9e comme celle qu\u2019ont connue les parcs de recyclage\u2009\u00bb, explique Comeos.<\/span><\/p>\n<p><span style=\"background-color:white\">\u00a0<\/span><\/p>\n<p><span style=\"background-color:white\">Actuellement, le retrait de commandes est autoris\u00e9 partout en Europe, m\u00eame dans les pays durement touch\u00e9s que sont l\u2019Italie et la France, o\u00f9 le syst\u00e8me offre, entre autres, une issue aux cha\u00eenes de bricolage et aux magasins de meubles. En ce moment, de nombreuses personnes ont le temps de faire des travaux dans leur maison ou leur jardin, mais \u00e9prouvent des difficult\u00e9s \u00e0 se procurer le mat\u00e9riel n\u00e9cessaire. En outre, un certain nombre de d\u00e9taillants d\u00e9noncent le fait que certains magasins de jardinage sont autoris\u00e9s \u00e0 rester ouvert et que certains d\u00e9taillants alimentaires offrent d\u00e9sormais des promotions sur des produits non alimentaires non essentiels. Ils \u00e9voquent une \u00ab\u2009discrimination\u2009\u00bb.<\/span><\/p>\n<p><span style=\"background-color:white\">\u00a0<\/span><\/p>\n<p><span style=\"background-color:white\">Le retrait des commandes est \u00e9galement une solution s\u00fbre pour la Belgique, souligne Comeos. La f\u00e9d\u00e9ration partage une courte vid\u00e9o sur les r\u00e9seaux sociaux qui explique clairement le concept.<\/span><\/p>\n<p>\u00a0<\/p>\n<\/p>\n<p><em><a href=\"https:\/\/vimeo.com\/406813608\" target=\"_blank\" rel=\"noopener\">Click&amp;Collect<\/a> from <a href=\"https:\/\/vimeo.com\/user93620308\" target=\"_blank\" rel=\"noopener\">Comeos<\/a> on <a href=\"https:\/\/vimeo.com\" target=\"_blank\" rel=\"noopener\">Vimeo<\/a><\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les d\u00e9taillants non alimentaires se retrouvent en grandes difficult\u00e9s puisqu\u2019ils devront encore rester ferm\u00e9s plusieurs semaines, et le commerce \u00e9lectronique ne leur permet pas de compenser la perte du chiffre d\u2019affaires. C\u2019est pourquoi le secteur pr\u00e9conise d\u2019autoriser le retrait sans contact de commandes, une alternative s\u00fbre d\u00e9j\u00e0 utilis\u00e9e dans nos pays voisins. \u00a0 Une solution [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":40236,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-40239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les retailers non alimentaires demandent l\u2019introduction urgente du \u00ab\u2009click &amp; collect\u2009\u00bb - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Les d\u00e9taillants non alimentaires pr\u00e9conisent d\u2019autoriser le retrait sans contact de commandes, une alternative s\u00fbre d\u00e9j\u00e0 utilis\u00e9e dans nos pays voisins.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/general\/les-retailers-non-alimentaires-demandent-lintroduction-urgente-du-click-collect-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les retailers non alimentaires demandent l\u2019introduction urgente du \u00ab\u2009click &amp; 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