{"id":42769,"date":"2020-08-20T13:41:15","date_gmt":"2020-08-20T13:41:15","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/action-teste-desormais-aussi-le-click-collect-en-belgique\/"},"modified":"2020-08-20T13:41:15","modified_gmt":"2020-08-20T13:41:15","slug":"action-teste-desormais-aussi-le-click-collect-en-belgique","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/action-teste-desormais-aussi-le-click-collect-en-belgique\/","title":{"rendered":"Action teste d\u00e9sormais aussi le click &amp; collect en Belgique"},"content":{"rendered":"<p>\u00c0 partir de maintenant, les clients peuvent commander des produits en ligne avant de venir les retirer en boutique. Cinq magasins belges d\u2019<strong>Action<\/strong> participent au projet. Cette initiative fait suite \u00e0 un test similaire r\u00e9alis\u00e9 en France et est bien s\u00fbr totalement li\u00e9e \u00e0 la situation sanitaire actuelle.<\/p>\n<p>\u00a0<\/p>\n<p><!--break--><\/p>\n<h2>Pas encore de d\u00e9ploiement international<\/h2>\n<p>Dans les magasins Action d\u2019Anvers, Deurne, Kontich, Mortsel et Wommelgem, les clients peuvent d\u00e9sormais r\u00e9server leurs produits pr\u00e9f\u00e9r\u00e9s \u00e0 la maison et venir les r\u00e9cup\u00e9rer ensuite en magasin. En cas de r\u00e9servation avant 17 heures, les produits peuvent \u00eatre retir\u00e9s le lendemain. Le personnel du magasin pr\u00e9parera la commande. Les clients peuvent choisir une heure de collecte au pr\u00e9alable et le paiement ne se fait qu\u2019en boutique. Seule une partie de l\u2019assortiment est disponible pour ce nouveau service, et le montant minimum de commande est de 15\u00a0euros. Des frais de service de 1\u00a0euro sont factur\u00e9s quand celle-ci co\u00fbte moins de 20\u00a0euros.<\/p>\n<p>\u00a0<\/p>\n<p>Ce n\u2019est pas le premier pas (prudent) qu\u2019Action fait en direction du commerce \u00e9lectronique\u00a0: au d\u00e9but de l\u2019ann\u00e9e, la cha\u00eene discount avait d\u00e9j\u00e0 lanc\u00e9 <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/g%C3%A9n%C3%A9ral\/action-teste-un-syst%C3%A8me-click-collect-en-france\" target=\"_blank\" rel=\"noopener\">un test de retraits dans deux magasins fran\u00e7ais<\/a>. Tout ceci s\u2019explique en partie par les mesures de fermeture prises en raison de l\u2019\u00e9pid\u00e9mie, lorsque les magasins en Belgique et en France ont obligatoirement d\u00fb fermer leurs portes\u00a0: le d\u00e9taillant voudrait \u00eatre mieux pr\u00e9par\u00e9 si ce sc\u00e9nario devait se reproduire. \u00ab\u2009En cas de deuxi\u00e8me vague,\u00a0cette forme d\u2019e-commerce\u00a0nous permettra de continuer \u00e0 servir nos clients\u2009\u00bb, avait ainsi d\u00e9clar\u00e9 la cha\u00eene.<\/p>\n<p>\u00a0<\/p>\n<p>Le fait que le test soit maintenant \u00e9tendu \u00e0 la Belgique ne signifie pas qu\u2019Action pr\u00e9voit un d\u00e9ploiement international, affirme un porte-parole du d\u00e9taillant \u00e0 RetailDetail\u00a0: \u00ab\u2009C\u2019est surtout pour des raisons pratiques. \u00c0 cause du renforcement des mesures sanitaires dans la r\u00e9gion test en France, nous avons jug\u00e9 plus pratique et plus judicieux, pour des raisons logistiques, de reporter l\u2019extension pr\u00e9vue des essais fran\u00e7ais \u00e0 la Belgique. Le service de click &amp; collect disponible dans les cinq magasins en Belgique est donc un test qui s\u2019appuie sur ceux men\u00e9s dans l\u2019Hexagone. Il ne dit rien sur une \u00e9ventuelle suite au projet ou m\u00eame sur un d\u00e9ploiement international.\u2009\u00bb<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0 partir de maintenant, les clients peuvent commander des produits en ligne avant de venir les retirer en boutique. Cinq magasins belges d\u2019Action participent au projet. Cette initiative fait suite \u00e0 un test similaire r\u00e9alis\u00e9 en France et est bien s\u00fbr totalement li\u00e9e \u00e0 la situation sanitaire actuelle. \u00a0 Pas encore de d\u00e9ploiement international Dans [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":42766,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-42769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Action teste d\u00e9sormais aussi le click &amp; collect en Belgique - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"\u00c0 partir de maintenant, les clients peuvent commander des produits en ligne avant de venir les retirer en boutique. 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