{"id":52786,"date":"2021-12-07T13:34:20","date_gmt":"2021-12-07T13:34:20","guid":{"rendered":"https:\/\/www.retaildetail.be\/food\/lagitation-sociale-touche-desormais-ahold-et-delhaize\/"},"modified":"2021-12-07T13:34:20","modified_gmt":"2021-12-07T13:34:20","slug":"lagitation-sociale-touche-desormais-ahold-et-delhaize","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/lagitation-sociale-touche-desormais-ahold-et-delhaize\/","title":{"rendered":"L\u2019agitation sociale touche d\u00e9sormais Ahold Delhaize"},"content":{"rendered":"<p>Apr\u00e8s les gr\u00e8ves qui ont \u00e9clat\u00e9 plus t\u00f4t cette ann\u00e9e dans les magasins <strong>Lidl<\/strong>, <strong>Aldi <\/strong>et <strong>Carrefour Groupe Mestdagh<\/strong>, plusieurs <strong>Delhaize<\/strong> et <strong>Albert Heijn<\/strong> sont rest\u00e9s ferm\u00e9s lundi. La charge de travail \u00e9lev\u00e9e et l\u2019impact de la crise sanitaire sont source de tensions.<\/p>\n<p><!--break--><\/p>\n<p>\u00a0<\/p>\n<h2>Temporaires<\/h2>\n<p>Lors de la journ\u00e9e nationale d\u2019action des syndicats contre la norme salariale de lundi dernier, des militants d\u2019ACV Puls ont <a href=\"https:\/\/www.retaildetail.be\/nl\/news\/food\/verschillende-supermarkten-dicht-door-vakbondsacties\">ferm\u00e9 trois supermarch\u00e9s \u00e0 Anvers<\/a> : deux Delhaize (Antwerpen Hippodroom et Wilrijk) et un Albert Heijn (dans la Karel Oomsstraat, au-dessus duquel se trouve le si\u00e8ge belge du groupe).<br \/>\n\u00a0<\/p>\n<p>Chez Albert Heijn, les syndicats sont particuli\u00e8rement critiques \u00e0 l\u2019\u00e9gard du recours aux int\u00e9rimaires et aux \u00e9tudiants dans les magasins. Certains temporaires travaillent \u00e0 plein temps pour le retailer depuis des ann\u00e9es et gagnent davantage que le personnel permanent. Apr\u00e8s une r\u00e9union de conciliation, la direction a promis d\u2019ajuster la politique du personnel.<\/p>\n<p>\u00a0<\/p>\n<h2>Nouvelle organisation du travail<\/h2>\n<p>Chez Delhaize, le m\u00e9contentement porte principalement sur la nouvelle organisation du travail que la cha\u00eene de supermarch\u00e9s a introduite il y a trois ans. Cette r\u00e9forme avait pour but de gagner en flexibilit\u00e9 dans les magasins, mais selon les syndicats, la nouvelle structure ne fonctionne que si le nombre de collaborateurs disponibles est suffisant.<br \/>\n\u00a0<\/p>\n<p>La quatri\u00e8me vague de l\u2019\u00e9pid\u00e9mie complique actuellement le travail dans les magasins. Le grand nombre d\u2019absents malades ou en quarantaines cr\u00e9e une charge de travail insoutenable pour ceux qui restent au poste. De plus, les employ\u00e9s doivent parfois faire <a href=\"https:\/\/www.standaard.be\/cnt\/dmf20211206_98125659\">face \u00e0 des comportements agressifs de la part des clients<\/a>, explique Kristel Van Damme (ACV Puls) dans De Standaard. Les magasins sont de plus en plus fr\u00e9quent\u00e9s \u00e0 l\u2019approche de la p\u00e9riode de fin d\u2019ann\u00e9e, et les mesures de pr\u00e9caution se limitent au port du masque.<\/p>\n<p>\u00a0<\/p>\n<h2>La tension monte partout<\/h2>\n<p>L\u2019agitation qui r\u00e8gne chez Ahold Delhaize n\u2019est pas totalement inattendue\u00a0: les tensions montent dans tout le secteur de la grande distribution. Les cha\u00eenes de supermarch\u00e9s tentent d\u2019all\u00e9ger la pression sur les marges par des gains d\u2019efficacit\u00e9 dans les magasins, mais le personnel de premi\u00e8re ligne est \u00e0 bout apr\u00e8s plus d\u2019un an et demi de pand\u00e9mie. L\u2019augmentation de l\u2019absent\u00e9isme et la nervosit\u00e9 des clients ne font qu\u2019aggraver la situation.<br \/>\n\u00a0<\/p>\n<p>Cet automne, <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/des-rayons-vides-chez-carrefour-%C3%A0-cause-de-gr%C3%A8ves-dans-les-centres-de-distribution\">Carrefour avait d\u00e9j\u00e0 souffert de rayons vides<\/a> en raison d\u2019une gr\u00e8ve chez son sous-traitant logistique <strong>Kuehne+Nagel<\/strong>. Chez Lidl, <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/impasse-totale-chez-lidl-les-magasins-sont-ferm%C3%A9s-jusqu%C3%A0-une-nouvelle-concertation-de\">plus de 100 magasins sont rest\u00e9s ferm\u00e9s pendant quatre jours<\/a> en octobre en raison du m\u00e9contentement suscit\u00e9 par la charge de travail. D\u00e9but novembre, <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/nouvelle-gr%C3%A8ve-dans-les-supermarch%C3%A9s-aldi-wallons\">des gr\u00e8ves spontan\u00e9es<\/a> ont \u00e9clat\u00e9 dans plusieurs Aldi en Wallonie, \u00e9galement pour protester contre la charge de travail. Des magasins du Groupe Mestdagh, franchis\u00e9 de Carrefour, sont rest\u00e9s ferm\u00e9s en raison d\u2019un conflit portant sur <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/une-gr%C3%A8ve-%C3%A9clate-chez-carrefour-mestdagh\">la charge de travail et un recours excessif aux contrats temporaires<\/a>. La semaine derni\u00e8re, une gr\u00e8ve spontan\u00e9e a \u00e9clat\u00e9 au <strong>Makro<\/strong> de Lodelinsart, \u00e9galement en raison du manque de personnel. La fin d\u2019ann\u00e9e s\u2019annonce tendue dans le food-retail.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apr\u00e8s les gr\u00e8ves qui ont \u00e9clat\u00e9 plus t\u00f4t cette ann\u00e9e dans les magasins Lidl, Aldi et Carrefour Groupe Mestdagh, plusieurs Delhaize et Albert Heijn sont rest\u00e9s ferm\u00e9s lundi. La charge de travail \u00e9lev\u00e9e et l\u2019impact de la crise sanitaire sont source de tensions. \u00a0 Temporaires Lors de la journ\u00e9e nationale d\u2019action des syndicats contre la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":52783,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-52786","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L\u2019agitation sociale touche d\u00e9sormais Ahold Delhaize - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Apr\u00e8s les gr\u00e8ves qui ont \u00e9clat\u00e9 plus t\u00f4t cette ann\u00e9e dans les magasins Lidl, Aldi et Carrefour Groupe Mestdagh, plusieurs Delhaize et Albert Heijn sont \u00e9galement rest\u00e9s ferm\u00e9s lundi. 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