{"id":53610,"date":"2022-01-20T12:28:24","date_gmt":"2022-01-20T12:28:24","guid":{"rendered":"https:\/\/www.retaildetail.be\/food\/delhaize-ne-veut-plus-des-tickets-de-caisse-papier-2\/"},"modified":"2022-01-20T12:28:24","modified_gmt":"2022-01-20T12:28:24","slug":"delhaize-ne-veut-plus-des-tickets-de-caisse-papier-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/delhaize-ne-veut-plus-des-tickets-de-caisse-papier-2\/","title":{"rendered":"Delhaize ne veut plus des tickets de caisse papier"},"content":{"rendered":"<p>Les clients de <strong>Delhaize<\/strong> peuvent d\u00e9sormais demander un ticket de caisse num\u00e9rique au lieu du ticket papier classique. Cela permettrait \u00e0 l\u2019enseigne au lion d\u2019\u00e9conomiser 162 tonnes de papier par an. \u00ab\u00a0Une premi\u00e8re\u00a0\u00bb, affirme le d\u00e9taillant. Vraiment\u2009?<\/p>\n<p><!--break--><\/p>\n<p>\u00a0<\/p>\n<h2>Choix<\/h2>\n<p>Les clients de Delhaize peuvent dor\u00e9navant indiquer via l\u2019application MyDelhaize ou le site web qu\u2019ils ne veulent plus qu\u2019un ticket de caisse num\u00e9rique. Une fois cette option activ\u00e9e, ils ne recevront plus de ticket de caisse papier. Pour des raisons juridiques, ils devront \u00e9galement communiquer une adresse e-mail op\u00e9rationnelle. Les clients pourront \u00e9galement revenir au ticket de caisse papier \u00e0 tout moment en l\u2019indiquant dans l\u2019application.<\/p>\n<p>\u00a0<\/p>\n<p>\u00ab\u00a0Le choix appartient donc au client, mais il serait bien s\u00fbr formidable que le plus grand nombre de clients suivent ce changement\u00a0\u00bb, d\u00e9clare la cha\u00eene de supermarch\u00e9s dans un communiqu\u00e9 de presse. L\u2019application MyDelhaize compte actuellement 2,2 millions d\u2019utilisateurs. Il est possible que cette nouvelle option incite davantage de clients \u00e0 y recourir.<\/p>\n<p>\u00a0<\/p>\n<p>L\u2019impact serait consid\u00e9rable\u00a0: chaque semaine, Delhaize imprime plus de cinq millions de tickets de caisse. Si tous les clients optaient pour l\u2019option num\u00e9rique, le retailer pourrait \u00e9conomiser 162 tonnes de papier par an, ce qui \u00e9quivaut \u00e0 3 864 arbres ou 148 tonnes de CO2. Ces efforts s\u2019inscrivent dans le plan de durabilit\u00e9 \u00ab\u00a0The Lion&rsquo;s Footprint\u00a0\u00bb qui doit permettre \u00e0 l\u2019entreprise de r\u00e9duire son empreinte \u00e9cologique.<\/p>\n<p>\u00a0<\/p>\n<h2>Une premi\u00e8re en Belgique\u00a0?<\/h2>\n<p>Mais s\u2019agit-il vraiment, comme le pr\u00e9tend le communiqu\u00e9 de presse, d\u2019une premi\u00e8re dans la grande distribution belge\u00a0? Nous avons d\u00fb v\u00e9rifier. <strong>Albert Heijn<\/strong> laisse aux clients de ses magasins belges le choix de <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/g%C3%A9n%C3%A9ral\/est-ce-la-fin-du-ticket-de-caisse-papier\">ne pas recevoir de ticket de caisse<\/a> depuis 2019. Mais le retailer n\u2019envoie pas de ticket de caisse num\u00e9rique par d\u00e9faut aux clients qui ne veulent pas de papier. Ils n\u2019ont donc pas de preuve d\u2019achat, bien qu\u2019ils puissent en demander une copie \u00e0 l\u2019accueil par la suite. Ce n\u2019est pas exactement la m\u00eame chose.<\/p>\n<p>\u00a0<\/p>\n<p>Les utilisateurs de l\u2019application <strong>Lidl<\/strong> Plus trouveront <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/l%E2%80%99application-de-fid%C3%A9lit%C3%A9-lidl-plus-arrive-en-belgique\">leur re\u00e7u num\u00e9rique sur leur smartphone<\/a> apr\u00e8s avoir fait leurs courses, mais le discounter imprime toujours un ticket de caisse papier standard. En France, <strong>Carrefour<\/strong> a d\u00e9j\u00e0 d\u00e9cid\u00e9 l\u2019ann\u00e9e derni\u00e8re d\u2019introduire le ticket de caisse num\u00e9rique dans tous ses magasins pour les clients qui le souhaitent. Cette option sera bient\u00f4t \u00e9galement disponible dans les magasins belges.<\/p>\n<p>\u00a0<\/p>\n<p>En revanche, <strong>Collect&amp;Go<\/strong>, le service d\u2019achat en ligne du groupe <strong>Colruyt,\u00a0<\/strong>est enti\u00e8rement pass\u00e9 au ticket de caisse num\u00e9rique. En 2020, l\u2019entreprise a install\u00e9 des <a href=\"https:\/\/www.retaildetail.be\/fr\/news\/food\/collectgo-lance-le-ticket-de-caisse-num%C3%A9rique\">terminaux de paiement mobile dans tous les points d\u2019enl\u00e8vement.<\/a> Depuis, tous les clients re\u00e7oivent leur ticket de caisse sous forme num\u00e9rique, par e-mail\u00a0: un changement qui permet d\u2019\u00e9conomiser 16 tonnes de papier chaque ann\u00e9e. L\u2019application Xtra des magasins physiques Colruyt n\u2019offre pas encore l\u2019option d\u2019un ticket de caisse num\u00e9rique. Delhaize est donc bien le premier supermarch\u00e9 \u00e0 num\u00e9riser le ticket de caisse.<\/p>\n<p>\u00a0<\/p>\n<p><img decoding=\"async\" alt=\"Digitaal kasticket Delhaize: how-to\" src=\"\/sites\/default\/files\/DigitalTicket_Delhaize.jpg\" style=\"height:236px;width:700px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les clients de Delhaize peuvent d\u00e9sormais demander un ticket de caisse num\u00e9rique au lieu du ticket papier classique. Cela permettrait \u00e0 l\u2019enseigne au lion d\u2019\u00e9conomiser 162 tonnes de papier par an. \u00ab\u00a0Une premi\u00e8re\u00a0\u00bb, affirme le d\u00e9taillant. Vraiment\u2009? \u00a0 Choix Les clients de Delhaize peuvent dor\u00e9navant indiquer via l\u2019application MyDelhaize ou le site web qu\u2019ils ne [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":53607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-53610","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delhaize ne veut plus des tickets de caisse papier - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Les clients de Delhaize peuvent d\u00e9sormais demander un ticket de caisse num\u00e9rique au lieu du ticket papier classique. \u00ab Une premi\u00e8re \u00bb, affirme le d\u00e9taillant. 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