{"id":54880,"date":"2022-03-30T10:01:56","date_gmt":"2022-03-30T10:01:56","guid":{"rendered":"https:\/\/www.retaildetail.be\/food\/un-quart-des-belges-commande-des-repas-en-ligne-2\/"},"modified":"2022-03-30T10:01:56","modified_gmt":"2022-03-30T10:01:56","slug":"un-quart-des-belges-commande-des-repas-en-ligne-2","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/un-quart-des-belges-commande-des-repas-en-ligne-2\/","title":{"rendered":"Un quart des Belges commande des repas en ligne"},"content":{"rendered":"

Un Belge sur quatre a d\u00e9j\u00e0 command\u00e9 des repas en ligne via Deliveroo<\/strong>, Uber Eats<\/strong> ou des plateformes similaires. Depuis COVID, les soci\u00e9t\u00e9s de livraison de repas ont eu 65% de clients en plus. Mais qu’en est-il des coursiers, qui travaillent dans des conditions controvers\u00e9es ?<\/p>\n

<\/p>\n

\u00a0<\/p>\n

19 000 coursiers en Belgique<\/h2>\n

\u00ab Le secteur de la livraison de repas n\u2019a jamais eu autant de succ\u00e8s \u00bb, conclut la f\u00e9d\u00e9ration professionnelle belge Comeos dans un rapport sur le secteur de la livraison dans notre pays. Un quart des Belges a d\u00e9j\u00e0 command\u00e9 de la nourriture en ligne. C’est 65 % de plus qu’avant la pand\u00e9mie et cela repr\u00e9sente trois millions de Belges. R\u00e9sultat : aujourd’hui, les gens peuvent d\u00e9j\u00e0 se faire livrer leurs repas \u00e0 domicile dans 34 villes et municipalit\u00e9s, par les 19 000 coursiers travaillant dans le secteur.<\/p>\n

\nAu total, quelque 3 000 restaurants sont affili\u00e9s aux plateformes de livraison. Comme les plateformes de livraison ne sont g\u00e9n\u00e9ralement pas disponibles dans les zones rurales, cela signifie une tr\u00e8s forte concentration dans les villes. La majorit\u00e9 se trouve \u00e0 Bruxelles (1 300 restaurants), suivie de 1 050 restaurants en Flandre. La Wallonie en compte 550, mais le service est disponible dans 14 villes. Toutefois, ces chiffres ne tiennent pas compte de ce que l’on appelle les \u00ab dark kitchens\u00a0\u00bb ou \u00ab restaurants virtuels \u00bb, qui ne sont pas de vrais restaurants mais prennent uniquement des commandes en ligne via les plateformes.<\/p>\n

\u00a0<\/p>\n

Ind\u00e9pendant ou pas ?<\/h2>\n

\u00ab Tout comme dans le secteur du commerce, nous voyons que l’avenir sera physique et digital. Les plateformes de repas sont \u00e9galement de plus en plus utilis\u00e9es pour livrer des produits d’\u00e9picerie \u00e0 domicile, pour le compte des supermarch\u00e9s. C’est pourquoi il est important de fournir un bon cadre juridique \u00e0 ce secteur \u00bb, conclut Klaas Soens, Head People Team chez Comeos.<\/p>\n

\nLe cadre juridique des coursiers, qui sont d\u00e9sormais pour la plupart enregistr\u00e9s comme ind\u00e9pendants, est en effet une question d\u00e9licate. Dans diverses affaires judiciaires, les juges ont d\u00e9j\u00e0 examin\u00e9 la question de savoir s’il s’agit ou non d’un faux travail ind\u00e9pendant<\/a> et, au niveau europ\u00e9en \u00e9galement, on travaille \u00e0 l’obligation d’accorder \u00e0 un plus grand nombre de travailleurs de plates-formes le statut d’employ\u00e9.<\/p>\n

\u00a0<\/p>\n

9 sur 10 comme revenu suppl\u00e9mentaire<\/h2>\n

En tant que repr\u00e9sentant du secteur, Comeos d\u00e9fend les plateformes et la fa\u00e7on dont elles traitent leurs coursiers. \u00ab Pour 9 coursiers\u00a0sur 10, il s’agit d’un revenu suppl\u00e9mentaire qui constitue souvent une bonne \u00e9tape vers le march\u00e9 du travail. Pour seulement 4 % (700 coursiers), il s’agit d’un v\u00e9ritable emploi principal \u00bb, peut-on lire. Un tiers a un autre emploi principal, 19 % est \u00e0 la recherche d’emploi et 18 % est \u00e9tudiant. Le fait que Deliveroo re\u00e7oive 3 500 candidatures par mois et ait 10 000 candidats sur sa liste d’attente doit prouver qu’il s’agit d’un emploi attrayant.<\/p>\n

\nN\u00e9anmoins, moins de la moiti\u00e9 des coursiers sont satisfaits du soutien en cas de maladie et du fait que leur revenu varie chaque semaine. La f\u00e9d\u00e9ration professionnelle se f\u00e9licite donc que l’assurance accidents du travail soit d\u00e9sormais obligatoire<\/a> et souhaite que les \u00ab coursiers de longue dur\u00e9e\u00a0\u00bb puissent b\u00e9n\u00e9ficier d’avantages tels que l’assurance maladie, la formation et le cong\u00e9 parental – sans pour autant en faire des salari\u00e9s. \u00ab Un cadre juridique sp\u00e9cifique\u00a0est n\u00e9cessaire.\u00a0\u00bb<\/p>\n","protected":false},"excerpt":{"rendered":"

Un Belge sur quatre a d\u00e9j\u00e0 command\u00e9 des repas en ligne via Deliveroo, Uber Eats ou des plateformes similaires. Depuis COVID, les soci\u00e9t\u00e9s de livraison de repas ont eu 65% de clients en plus. Mais qu’en est-il des coursiers, qui travaillent dans des conditions controvers\u00e9es ? \u00a0 19 000 coursiers en Belgique \u00ab Le secteur […]<\/p>\n","protected":false},"author":1,"featured_media":54877,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-54880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food"],"acf":[],"yoast_head":"\nUn quart des Belges commande des repas en ligne - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Un Belge sur quatre a d\u00e9j\u00e0 command\u00e9 des repas en ligne via Deliveroo, Uber Eats ou des plateformes similaires. 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