{"id":5493,"date":"2014-04-08T11:15:27","date_gmt":"2014-04-08T11:15:27","guid":{"rendered":"https:\/\/www.retaildetail.be\/general\/les-supermarches-narrondiront-pas-les-tickets-de-caisse\/"},"modified":"2014-04-08T11:15:27","modified_gmt":"2014-04-08T11:15:27","slug":"les-supermarches-narrondiront-pas-les-tickets-de-caisse","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/les-supermarches-narrondiront-pas-les-tickets-de-caisse\/","title":{"rendered":"Les supermarch\u00e9s n\u2019arrondiront pas les tickets de caisse"},"content":{"rendered":"

Il y a deux semaines le Conseil des ministres approuvait une proposition de sc\u00e9nario d\u2019extinction progressive des petites pi\u00e8ces de un et deux centimes d\u2019euro<\/strong>, autorisant les commer\u00e7ants \u00e0 arrondir le montant total du ticket de caisse aux 5 centimes les plus proches. <\/p>\n

\n
Comeos<\/h2>\n

Toutefois cette mesure, qui sera d\u2019application \u00e0 partir du mois de juin, concerne uniquement les paiements en esp\u00e8ces et non pas les paiements \u00e9lectroniques<\/strong>. Une restriction que n\u2019admet pas Comeos : \u00ab Si les supermarch\u00e9s d\u00e9cidaient d\u2019appliquer la mesure propos\u00e9e,\u00a0 car il ne s\u2019agit pas d\u2019une obligation, ils risqueraient d\u2019y laisser 1,5 million d\u2019euros chaque ann\u00e9e \u00bb, affirme Dominique Michel de la f\u00e9d\u00e9ration du commerce.<\/p>\n

A cet titre Comeos donne un exemple concret : un client avec un ticket de caisse de 100,02 euros optera pour un paiement en esp\u00e8ces et \u00e9pargnera donc deux centimes gr\u00e2ce \u00e0 l\u2019arrondissement. Par contre pour un ticket de caisse de 99,98 euros il choisira le paiement \u00e9lectronique, le montant ne pouvant \u00eatre arrondi dans ce cas.<\/p>\n

\u00ab Gr\u00e2ce \u00e0 l\u2019arrondi sym\u00e9trique, il devait s\u2019agir d\u2019une op\u00e9ration nulle pour le consommateur et le commer\u00e7ant \u00bb, indique Dominique Michel. \u00ab Ce n\u2019est plus le cas \u00e0 pr\u00e9sent : si tous les clients optent pour le mode de paiement qui leur est le plus favorable, les commer\u00e7ants seront toujours perdants<\/strong>. Deux centimes, cela peut sembler d\u00e9risoire \u2013 mais multipli\u00e9s par les millions de transactions effectu\u00e9es chaque ann\u00e9e, cela peut vite faire une jolie somme. \u00bb<\/p>\n

Par ailleurs Comeos craint que l\u2019adaptation des syst\u00e8mes de caisses n\u2019entra\u00eene d\u2019\u00e9normes co\u00fbts<\/strong>, \u00ab\u00a0 un investissement qui ne rapporterait rien aux commer\u00e7ants et donnerait lieu \u00e0 un v\u00e9ritable chaos \u00e0 la caisse. Le commer\u00e7ant devrait d\u2019abord annoncer au client un montant provisoire, puis le client devrait d\u00e9cider comment il souhaite payer, apr\u00e8s quoi le montant total d\u00e9finitif pourrait enfin \u00eatre factur\u00e9. Sans compter que si le client s\u2019aper\u00e7oit qu\u2019il n\u2019a finalement pas suffisamment d\u2019argent sur lui pour payer en esp\u00e8ces, il faudra repartir de z\u00e9ro. \u00bb<\/p>\n

\n
Syndicat Neutre pour Ind\u00e9pendants<\/h2>\n

Le Syndicat Neutre pour Ind\u00e9pendants (SNI) craint lui aussi que cette mesure n\u2019incite le consommateur \u00e0 opter pour le mode de paiement qui sera pour lui le plus avantageux financi\u00e8rement. \u00ab Pour \u00e9viter tout malentendu, nous conseillons donc \u00e0 tous nos affili\u00e9s de demander d\u2019abord le moyen de paiement choisi par le client avant de lui donner le montant total<\/strong> \u00bb, \u2013 reste\u00a0 \u00e0 voir si ce syst\u00e8me est r\u00e9alisable d\u2019un point de vue pratique.<\/p>\n

\u00ab Cela dit, d\u00e8s que la nouvelle \u00e9quipe gouvernementale sera en place, nous ferons du lobbying afin de faire appliquer les r\u00e8gles d\u2019arrondissement tant pour les paiements en liquide que pour les paiements \u00e9lectroniques \u00bb, souligne Christine Mattheeuws, pr\u00e9sidente du SNI, \u00ab car il arrive encore trop souvent que les consommateurs pensent, par erreur, que les r\u00e8gles d\u2019arrondissement sont toujours en leur d\u00e9faveur. De ce fait, les commerces qui n\u2019offrent pas la possibilit\u00e9 de payer en liquide, risquent d\u2019\u00eatre \u00e9vit\u00e9s<\/strong>. \u00bb<\/p>\n

\n
Test-Achats<\/h2>\n

Le porte-parole de Test-Achats Jan Moers ne partage pas cet avis : \u00ab L\u2019\u00e9valuation des supermarch\u00e9s nous semble fortement exag\u00e9r\u00e9<\/strong>e. Aujourd\u2019hui la plupart des gens paient par carte bancaire, vu la hauteur du montant et parce que c\u2019est plus rapide \u00bb, indique-t-il dans le journal Het Nieuwsblad.<\/p>\n

En outre Test-Achats s\u2019oppose radicalement \u00e0 la proposition du SNI : \u00ab Obliger le consommateur \u00e0 signaler au pr\u00e9alable comment il souhaite payer avant de lui communiquer le montant, est tout simplement scandaleux. D\u00e8s lors comment \u00eatre s\u00fbr que la note est correcte ? Nous nous interrogeons m\u00eame sur la l\u00e9galit\u00e9 d\u2019un tel syst\u00e8me<\/strong>. \u00bb Bref, des opinions tr\u00e8s divergentes dans un d\u00e9bat o\u00f9\u00a0 le dernier mot n\u2019a certainement pas encore \u00e9t\u00e9 dit \u2026<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

Traduction : Marie-No\u00eblle Masure<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Il y a deux semaines le Conseil des ministres approuvait une proposition de sc\u00e9nario d\u2019extinction progressive des petites pi\u00e8ces de un et deux centimes d\u2019euro, autorisant les commer\u00e7ants \u00e0 arrondir le montant total du ticket de caisse aux 5 centimes les plus proches. Comeos Toutefois cette mesure, qui sera d\u2019application \u00e0 partir du mois de […]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[25],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-5493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"acf":[],"yoast_head":"\nLes supermarch\u00e9s n\u2019arrondiront pas les tickets de caisse - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/general\/les-supermarches-narrondiront-pas-les-tickets-de-caisse\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les supermarch\u00e9s n\u2019arrondiront pas les tickets de caisse - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"Il y a deux semaines le Conseil des ministres approuvait une proposition de sc\u00e9nario d\u2019extinction progressive des petites pi\u00e8ces de un et deux centimes d\u2019euro, autorisant les commer\u00e7ants \u00e0 arrondir le montant total du ticket de caisse aux 5 centimes les plus proches. 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