{"id":64888,"date":"2022-10-17T10:42:49","date_gmt":"2022-10-17T08:42:49","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=64888"},"modified":"2022-10-18T13:55:38","modified_gmt":"2022-10-18T11:55:38","slug":"retaildetail-hr-people-congress-les-ressources-humaines-ne-sont-pas-pour-les-mauviettes","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/general\/retaildetail-hr-people-congress-les-ressources-humaines-ne-sont-pas-pour-les-mauviettes\/","title":{"rendered":"RetailDetail HR & People Congress : \u00ab Les ressources humaines ne sont pas pour les mauviettes \u00bb"},"content":{"rendered":"\n

Les ressources humaines ne sont pas un sujet futile mais une question imp\u00e9rieuse. Avec les clins d’\u0153il, les tacos, les tapes dans le dos et les pauses caf\u00e9 n\u00e9cessaires, bien s\u00fbr. C’est ce qui est apparu clairement hier lors du premier Human Resources & People Congress de RetailDetail<\/strong>.<\/p>\n\n\n\n

Il est temps d\u2019\u00e9largir ses horizons<\/h2>\n\n\n\n

Voici un r\u00e9sum\u00e9 de l’\u00e9v\u00e9nement en cinq grands points :<\/p>\n\n\n\n

1. Les comp\u00e9tences douces ne sont pas pour les mauviettes. Avec un directeur informatique, un ancien directeur commercial, un expert en ventes et en approvisionnement et un ancien directeur marketing comme intervenants, le ton \u00e9tait donn\u00e9. Les d\u00e9taillants p\u00eachent tous dans le m\u00eame \u00e9tang vide pour trouver des employ\u00e9s et la complexit\u00e9 ne cesse d’augmenter. Ne vous contentez donc pas de travailler \u00e0 l’instinct, conseille Vincent Van Oevelen de Coca-Cola Europacific Partners<\/strong>. Misez sur l’IA pour soutenir votre planification (Strobbo<\/strong>) et ne sous-estimez pas l’importance des processus. Le changement est aussi un processus, d’ailleurs.<\/p>\n\n\n\n

2. \u00ab Small is beautiful \u00bb. Ne vous lancez pas tout de suite dans de grands projets, m\u00eame si vous poursuivez de grandes ambitions. Commencez \u00e0 l’\u00e9chelle locale par des \u00ab super petits projets pilotes \u00bb, comme le recommandent Lidl <\/strong>et Ikea<\/strong>, puis faites conna\u00eetre vos r\u00e9ussites pour convaincre. Apr\u00e8s tout, le changement se heurte souvent \u00e0 de la r\u00e9sistance et c’est le cours normal des choses, nous ont appris Colruyt Group<\/strong> et The People Side of Change<\/strong>.<\/p>\n\n\n\n

3. La durabilit\u00e9, c’est aussi l’emploi durable. Les employ\u00e9s attendent d’abord des entreprises qu’elles d\u00e9fendent des valeurs durables et qu’elles s’engagent envers la soci\u00e9t\u00e9. Ensuite, le fait de promouvoir le bien-\u00eatre signifie aussi des employ\u00e9s plus engag\u00e9s, plus productifs et plus fid\u00e8les. Ce qui est mauvais pour la r\u00e9tention ? Les mauvais patrons. C’est l’un des principaux motifs de d\u00e9part, comme le confient JBC <\/strong>et la \u00ab consultante en bien-\u00eatre \u00bb Ann De Bisschop<\/strong>. Un tiers des burnouts sont dus au leadership.<\/p>\n\n\n\n

4. Alors comment \u00e9viter les burnouts ? Faire de la place aux c\u00e9l\u00e9brations, complimenter, donner la parole et… la pause, \u00e7a fonctionne. Pas seulement dans les publicit\u00e9s pour la soupe instantan\u00e9e Royco. Qu’est-ce qui fonctionne aussi ? Autoriser un drame de temps en temps, en particulier dans le cadre du t\u00e9l\u00e9travail, pour r\u00e9solument se remettre \u00e0 chercher une solution. Un exemple d’un tel d\u00e9bordement productif ? \u00ab J’en ai assez, trouve-toi un autre idiot \u00bb, dixit Mellissa Buys de Lidl, mais pour du faux.<\/p>\n\n\n\n

5. \u00c9largir ses horizons est une pure n\u00e9cessit\u00e9. Plus que des instruments pour agr\u00e9menter les rapports sur le d\u00e9veloppement durable, la diversit\u00e9 et l’inclusion sont \u00e9galement essentielles pour continuer \u00e0 trouver le personnel n\u00e9cessaire. Ne sous-estimez donc pas les allophones, les ch\u00f4meurs de longue dur\u00e9e, les r\u00e9fugi\u00e9s, les personnes moins valides… Il n’y a pas si longtemps, engager une femme \u00e9tait encore impensable. Si les mentalit\u00e9s n\u2019avaient pas \u00e9volu\u00e9, la salle aurait \u00e9t\u00e9 \u00e0 2\/3 vide hier.<\/p>\n\n\n\n

Apr\u00e8s un premier HR & People Congress qui avait laiss\u00e9 un go\u00fbt de trop peu, nous vous attendons au RetailDetail Trade & Shopper Marketing Congress<\/a> (le 20 octobre) et \u00e0 la dixi\u00e8me \u00e9dition festive de la RetailDetail Night <\/a>(le 24 novembre). Au plaisir de vous retrouver !<\/p>\n\n\n\n

\n
Cliquez ici pour plus d’infos et pour r\u00e9server vos billets<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Les ressources humaines ne sont pas un sujet futile mais une question imp\u00e9rieuse. Avec les clins d’\u0153il, les tacos, les tapes dans le dos et les pauses caf\u00e9 n\u00e9cessaires, bien s\u00fbr. 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