La CLCV s\u2019est rendue au tribunal <\/a>avec toute une s\u00e9rie de plaintes. L\u2019association des consommateurs reproche notamment \u00e0 Netflix que certains passages de ses conditions d\u2019utilisation ne soient formul\u00e9s qu\u2019en anglais et que Netflix dans ses conditions de service stipule explicitement ne pas pouvoir garantir la qualit\u00e9 d\u2019image de ses vid\u00e9os.<\/p>\nLa CLCV n\u2019admet pas non plus que l\u2019entreprise am\u00e9ricaine puisse modifier unilat\u00e9ralement ses tarifs et conditions. L\u2019association exige que le consommateur en soit averti pr\u00e9alablement afin qu\u2019il puisse r\u00e9silier son contrat s\u2019il le souhaite.<\/p>\n
Et enfin l\u2019association des consommateurs trouve inadmissible que Netflix\u00a0 convertisse tacitement la p\u00e9riode d\u2019essai gratuite en abonnement payant et d\u00e9bite automatiquement le montant mensuel du compte bancaire du client. Selon la CLCV, le client doit pouvoir confirmer lui-m\u00eame la prolongation de son abonnement.<\/p>\n
\u00a0<\/p>\n
Test-Achats aussi examine le dossier<\/h2>\n
A l\u2019exemple de ses coll\u00e8gues fran\u00e7ais, Test-Achats a ouvert une enqu\u00eate\u00a0 concernant les conditions de service appliqu\u00e9es par Netflix en Belgique.<\/p>\n
\u00ab Nos juristes vont examiner au plus vite les conditions d\u2019utilisation de Netflix dans notre pays, afin de d\u00e9terminer si l\u2019entreprise respecte la l\u00e9gislation en mati\u00e8re de protection du consommateur \u00bb, d\u00e9clare Els Bruggeman de Test-Achats dans le journal Het Nieuwsblad.<\/p>\n
\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00ab Des clauses abusives \u00bb La CLCV s\u2019est rendue au tribunal avec toute une s\u00e9rie de plaintes. L\u2019association des consommateurs reproche notamment \u00e0 Netflix que certains passages de ses conditions d\u2019utilisation ne soient formul\u00e9s qu\u2019en anglais et que Netflix dans ses conditions de service stipule explicitement ne pas pouvoir garantir la qualit\u00e9 d\u2019image de ses […]<\/p>\n","protected":false},"author":1,"featured_media":84,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-7509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-m-tail"],"acf":[],"yoast_head":"\n
Netflix assign\u00e9 en justice en France - RetailDetail BE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retaildetail.be\/fr\/news\/m-tail\/netflix-assigne-en-justice-en-france\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Netflix assign\u00e9 en justice en France - RetailDetail BE\" \/>\n<meta property=\"og:description\" content=\"\u00ab Des clauses abusives \u00bb La CLCV s\u2019est rendue au tribunal avec toute une s\u00e9rie de plaintes. 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