{"id":78676,"date":"2023-05-30T12:48:12","date_gmt":"2023-05-30T10:48:12","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=78676"},"modified":"2023-05-30T17:36:11","modified_gmt":"2023-05-30T15:36:11","slug":"carrefour-realise-son-reve-le-rh-sans-papier","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/fr\/news\/food\/carrefour-realise-son-reve-le-rh-sans-papier\/","title":{"rendered":"Carrefour r\u00e9alise son r\u00eave: les RH sans papier"},"content":{"rendered":"\n<p>Depuis le d\u00e9but de l&rsquo;ann\u00e9e, <strong>Carrefour<\/strong> <strong>Belgique<\/strong> dispose d&rsquo;un d\u00e9partement RH sans papier. \u00c0 quoi bon \u00eatre compl\u00e8tement digital ? L&rsquo;organisation est d\u00e9sormais plus flexible, plus transparente et agile, affirme Carole Delava, People Solution &amp; Projects Director chez le distributeur.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Un trajet de plus de 5 ans<\/h2>\n\n\n\n<p>En 2018, Carrefour Belgique s&rsquo;est lanc\u00e9 dans un vaste processus de digitalisation des RH qui se termine aujourd\u2019hui, apr\u00e8s cinq ans de travail intense. Les projets Success Factors et KISS ont permis de revoir l\u2019ensemble des processus et outils RH, notamment avec <strong>Partena Professional<\/strong>, afin de rendre les services RH accessibles via mobile. Tous les employ\u00e9s disposent d&rsquo;un smart device avec lequel ils peuvent tout faire, de la gestion de leurs donn\u00e9es personnelles \u00e0 des formations e-learning en passant par le badging.<\/p>\n\n\n\n<p>Carole Delava pr\u00e9sentera le projet innovateur <a href=\"https:\/\/www.retaildetail.be\/fr\/retail-events\/human-resources-people-congress-fr-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">lors du <strong>RetailDetail HR &amp; People Congress<\/strong> le 15 juin<\/a>. \u00ab Toute l&rsquo;organisation a \u00e9t\u00e9 revue. Quelques 90 personnes ont particip\u00e9 au projet, et ce n&rsquo;est qu&rsquo;\u00e0 ce moment-l\u00e0 que l&rsquo;on en voit toute l&rsquo;ampleur. C&rsquo;\u00e9tait un processus de collaboration fantastique. Franchement, il y a eu des semaines de nuits blanches, mais quand on voit le r\u00e9sultat, on oublie tout et \u00e7a en vaut la peine.&nbsp;\u00bb<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Des RH plus \u00e9quitables et transparents<\/h2>\n\n\n\n<p>D\u00e8s le d\u00e9but, la gestion du changement a jou\u00e9 un r\u00f4le crucial. Tous les membres de l&rsquo;entreprise ont re\u00e7u une adresse \u00e9lectronique et ont d\u00fb apprendre \u00e0 travailler avec des applications, sans parler des nouveaux processus. \u00ab&nbsp;D\u00e8s la premi\u00e8re phase, il y a eu 2,5 heures de formation par personne afin de ma\u00eetriser les processus et les outils. Gr\u00e2ce \u00e0 la digitalisation, nous pouvons facilement r\u00e9unir les responsables de tous les magasins du pays et par exemple, organiser des r\u00e9unions et des formations en ligne de mani\u00e8re continue afin d\u2019aider les utilisateurs \u00e0 adopter les nouvelles applications et les nouvelles mani\u00e8res de travailler.&nbsp;\u00bb<\/p>\n\n\n\n<p>La digitalisation et l\u2019automatisation des processus permettent plus d\u2019\u00e9quit\u00e9 et de respect des r\u00e8gles. En outre, l\u2019employ\u00e9 a plus d&rsquo;autonomie et de flexibilit\u00e9 pour g\u00e9rer ses processus. \u00ab&nbsp;Auparavant, presque toutes les demandes \u00e9taient encore g\u00e9r\u00e9es sur papier, ce qui ne permettait pas d&rsquo;avoir une vue d&rsquo;ensemble et qui laissait la porte ouverte \u00e0 des diff\u00e9rences de gestion ou d\u2019interpr\u00e9tation dans les diff\u00e9rents magasins. Aujourd&rsquo;hui, tout est \u00e9quitable et clair pour tout le monde.&nbsp;\u00bb<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00ab&nbsp;Du temps pour les vrai RH&nbsp;\u00bb<\/h2>\n\n\n\n<p>Un nouveau d\u00e9partement a \u00e9t\u00e9 mis en place, le People Service Center, afin d\u2019accompagner le changement et l\u2019adoption des nouveaux outils. \u00ab En janvier, par exemple, nous avons chang\u00e9 de moteur de paie et de secr\u00e9tariat social, ce qui a entra\u00een\u00e9, entre autre, une modification des fiches de paie. Le People Service Center a alors re\u00e7u beaucoup de questions des employ\u00e9s pour bien comprendre les changements. \u00bb<\/p>\n\n\n\n<p>Le People Service Center g\u00e8re aussi toutes les t\u00e2ches RH administratives pour lib\u00e9rer du temps aux autres fonctions RH afin de pouvoir se consacrer \u00e0 des t\u00e2ches \u00e0 plus de valeur ajout\u00e9e. \u00ab&nbsp;Nous disposons d\u00e9sormais de beaucoup plus de donn\u00e9es gr\u00e2ce \u00e0 ces syst\u00e8mes. La prochaine phase est donc celle de l&rsquo;analyse et du reporting, afin que nous puissions encore am\u00e9liorer les services RH\u00bb, conclut Carole Delava.<\/p>\n\n\n\n<p>Comment rendre les RH plus efficaces avec la digitalisation ? Carrefour et Partena partageront leurs exp\u00e9riences et leurs conseils lors du <strong>RetailDetail HR &amp; People Congress<\/strong> le 15 juin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-red-background-color has-background\" href=\"https:\/\/www.retaildetail.be\/fr\/retail-events\/human-resources-people-congress-fr-2\/\">R\u00e9servez votre place ici !<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Depuis le d\u00e9but de l&rsquo;ann\u00e9e, Carrefour Belgique dispose d&rsquo;un d\u00e9partement RH sans papier. \u00c0 quoi bon \u00eatre compl\u00e8tement digital ?<\/p>\n","protected":false},"author":5,"featured_media":78707,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"people":[],"extra":[],"company":[87],"topic":[649,862],"region":[226],"class_list":["post-78676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","company-carrefour","topic-ressources-humaines","topic-retaildetail-hr-people-congress","region-belgique"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carrefour r\u00e9alise son r\u00eave: les RH sans papier - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Depuis le d\u00e9but de l&#039;ann\u00e9e, Carrefour Belgique dispose d&#039;un d\u00e9partement RH sans 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