{"id":115930,"date":"2025-03-31T10:23:11","date_gmt":"2025-03-31T08:23:11","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=115930"},"modified":"2025-03-31T10:51:02","modified_gmt":"2025-03-31T08:51:02","slug":"onlineboodschappen-afhalen-is-voortaan-gratis-bij-delhaize","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/nl\/news\/food\/onlineboodschappen-afhalen-is-voortaan-gratis-bij-delhaize\/","title":{"rendered":"Onlineboodschappen afhalen is voortaan gratis bij Delhaize"},"content":{"rendered":"\n<p><strong>Delhaize<\/strong> rekent geen servicekosten meer aan voor het afhalen van e-commercebestellingen in de winkel. Tegelijkertijd vervangt de retailer de vertrouwde kartonnen dozen door duurzame herbruikbare plooiboxen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Trouwere klanten<\/h2>\n\n\n\n<p>Tot nu toe betaalden klanten tussen 2,95&nbsp;en 4,95&nbsp;euro voor de Collect-afhaaldienst, al viel dat bedrag weg bij aankopen vanaf 150&nbsp;euro of bij aankoop van geselecteerde producten. Vanaf nu zijn er geen voorbereidingskosten meer voor het ophalen van online bestellingen bij \u00e9\u00e9n van de 119&nbsp;Collect-punten. De retailer is naar eigen zeggen de eerste voedingsdistributeur in Belgi\u00eb die deze dienst gratis aanbiedt aan zijn klanten.<\/p>\n\n\n\n<p>80% van de klanten die de afhaalservice gebruiken, doen immers ook boodschappen in de winkel, ziet Delhaize. De afhaaldienst zorgt dan ook voor extra verkeer in de winkels met een afhaalpunt. Klanten die zowel in de winkel als online kopen zijn trouwer. Tegelijk trekt de supermarktketen via zijn onlinediensten ook nieuwe klanten aan: vooral de jongere generatie, expats, gezinnen en professionele klanten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Duurzaam en praktisch<\/h2>\n\n\n\n<p>Bovendien gaat Delhaize voor alle e-commerce-diensten herbruikbare plooiboxen gebruiken in plaats van kartonnen dozen. Klanten betalen een waarborg van 5,95&nbsp;euro per plooibox, een bedrag dat ze terugkrijgen wanneer ze de box weer inleveren bij de bezorger of het afhaalpunt. Door de plooiboxen te gebruiken spaart Delhaize 1.205&nbsp;ton karton per jaar uit, het equivalent van 14.000&nbsp;bomen. Bovendien bieden de plooiboxen ook praktische voordelen: de producten worden immers beter beschermd tijdens transport.<\/p>\n\n\n\n<p>Onlinediensten zijn het populairst bij gezinnen met kinderen, zegt Delhaize. Ook klanten met beperkte mobiliteit, pendelaars die van het werk komen of mensen die in de stad wonen en geen auto hebben, maken er gebruik van. Gemak en flexibiliteit zijn belangrijke tevredenheidsfactoren, maar de bestellingskosten waren voor veel klanten een mogelijk struikelblok.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delhaize rekent geen servicekosten meer aan voor het afhalen van e-commercebestellingen in de winkel. Tegelijkertijd vervangt de retailer de vertrouwde kartonnen dozen door duurzame herbruikbare plooiboxen.<\/p>\n","protected":false},"author":3,"featured_media":115931,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[18],"tags":[],"people":[],"extra":[],"company":[196],"topic":[198],"region":[90],"class_list":["post-115930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food","company-delhaize","topic-e-commerce","region-belgie"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Onlineboodschappen afhalen is voortaan gratis bij Delhaize - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Delhaize rekent geen servicekosten meer aan voor het afhalen van e-commercebestellingen in de winkel. 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