{"id":35331,"date":"2019-08-21T14:15:19","date_gmt":"2019-08-21T14:15:19","guid":{"rendered":"https:\/\/www.retaildetail.be\/elektro\/des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots\/"},"modified":"2019-08-21T14:15:19","modified_gmt":"2019-08-21T14:15:19","slug":"des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/nl\/news\/elektro\/des-enseignes-dordinateurs-belges-enrolent-des-vendeurs-robots\/","title":{"rendered":"Robotverkopers aan de slag in Belgische computerwinkels"},"content":{"rendered":"<p>De computerwinkels van <strong>Auva<\/strong> en <strong>Computer Checkpoint<\/strong> zorgen naar eigen zeggen voor een Europese primeur: een humano\u00efde robot verwelkomt er klanten en staat de winkelmedewerkers bij.<\/p>\n<p><!--break--><\/p>\n<p>\u00a0<\/p>\n<h2>Verkoopassistent en animator<\/h2>\n<p>Elf robots gaan aan de slag in de winkels van de Limburgse keten Auva en bij het Gentse Computer Checkpoint. De robots, die naar de naam Cruzr luisteren, zullen er klanten begroeten, een kop koffie aanbieden en naar de juiste servicebalie of plek in de winkel brengen.<\/p>\n<p>\u00a0<\/p>\n<p>&#8220;De robot zal de verkoper helemaal niet vervangen. Hij zal wachtrijen beheren, klanten de weg wijzen en hen informatie verschaffen over producten en diensten. Op die manier kunnen verkopers zich <a href=\"https:\/\/www.vrt.be\/vrtnws\/nl\/2019\/08\/21\/europese-primeur-cruzr-robot-bedient-klanten-in-ict-winkel-auva.app\/\" target=\"_blank\" rel=\"noopener\">focussen op het menselijke contact<\/a>&#8220;, legt Raf Coomans, zaakvoerder van Auva, uit aan VRT.<\/p>\n<p>\u00a0<\/p>\n<p>Het is dus de bedoeling dat Cruzr wordt ingezet als verkoopassistent en animator, en dat is volgens de Chinese producent UBTech voor het eerst in de Europese retailsector. Wereldwijd zouden er wel al <a href=\"https:\/\/www.nieuwsblad.be\/cnt\/dmf20190821_04569383\" target=\"_blank\" rel=\"noopener\">zo\u2019n 3.000 actief zijn in de retail<\/a>, maar dan vooral op de Chinese markt. In China worden de robots ook al op verschillende luchthavens gebruikt om reizigers te helpen.<\/p>\n<p>\u00a0<\/p>\n<h2>Ook voor thuis<\/h2>\n<p>De robots komen in Belgi\u00eb terecht dankzij een samenwerking: de onderneming <strong>ZoraBots <\/strong>uit Oostende verzorgt de software en studenten van Hogeschool PXL mogen voor Auva mee onderzoeken hoe de technologie verder nog kan worden ingezet.<\/p>\n<p>\u00a0<\/p>\n<p>In de Auva-winkels wordt binnenkort bovendien een robot voor consumentengebruik gecommercialiseerd: kleinere versie James kan worden verbonden met de \u2018smart home\u2019 of domoticasystemen bij mensen thuis, biedt gezelschap aan ouderen of hulpbehoevenden en kan bijvoorbeeld alarm slaan in noodsituaties.<\/p>\n<p>\u00a0<\/p>\n<p>Ook in de <strong>RetailHub<\/strong>, het kennis- en belevingscentrum van RetailDetail, zijn robots van ZoraBots live aan het werk te zien. <a href=\"https:\/\/www.retaildetail.be\/nl\/retail-hub\/inspiratietour\" target=\"_blank\" rel=\"noopener\">Klik hier voor meer informatie over de inspiratietours voor retail- en FMCG-professionals.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>De computerwinkels van Auva en Computer Checkpoint zorgen naar eigen zeggen voor een Europese primeur: een humano\u00efde robot verwelkomt er klanten en staat de winkelmedewerkers bij. \u00a0 Verkoopassistent en animator Elf robots gaan aan de slag in de winkels van de Limburgse keten Auva en bij het Gentse Computer Checkpoint. De robots, die naar de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35329,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17],"tags":[],"people":[],"extra":[],"company":[],"topic":[],"region":[],"class_list":["post-35331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-elektro"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Robotverkopers aan de slag in Belgische computerwinkels - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"De computerwinkels van Auva en Computer Checkpoint nemen robots in dienst: een humano\u00efde robot verwelkomt er klanten en staat de winkelmedewerkers bij.\" \/>\n<meta name=\"robots\" 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