{"id":71668,"date":"2023-02-02T15:55:11","date_gmt":"2023-02-02T14:55:11","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=71668"},"modified":"2023-02-03T15:25:11","modified_gmt":"2023-02-03T14:25:11","slug":"inditex-breidt-terugstuurkosten-uit","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/nl\/news\/mode\/inditex-breidt-terugstuurkosten-uit\/","title":{"rendered":"Inditex breidt terugstuurkosten uit"},"content":{"rendered":"\n<p><strong>Zara<\/strong>-moeder <strong>Inditex<\/strong> voert nu ook op haar Spaanse thuismarkt retourkosten in. Klanten moeten voortaan bijna twee euro betalen als ze onlinebestellingen willen terugsturen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gedaan met gratis retours<\/h2>\n\n\n\n<p>Inditex treedt de reeks retailers bij die komaf maken met gratis retours. Wie in Spanje thuisgeleverde items wil terugsturen, moet vanaf nu een bijdrage leveren aan de verzendkosten: een bedrag van 1,95&nbsp;euro zal worden afgetrokken van hun terugbetaling. Het bedrag geldt <a href=\"https:\/\/www.reuters.com\/business\/retail-consumer\/zara-starts-charging-clothing-returns-home-spain-2023-02-01\/\" target=\"_blank\" rel=\"noopener\">voor alle formules van de groep<\/a>, van <strong>Bershka<\/strong> tot Zara, meldt Reuters.<\/p>\n\n\n\n<p>De keuze voor Spanje is veelzeggend, omdat het de thuismarkt is van \u2019s werelds grootste modegroep. Begin vorig jaar voerde dochtermerk Zara al retourkosten in voor sommige onlinebestellingen in Groot-Brittanni\u00eb en een aantal andere kernmarkten, waaronder Belgi\u00eb, nadat concurrenten zoals <strong>Asos<\/strong>, <strong>H&amp;M<\/strong> en <strong>Uniqlo <\/strong>de eerste stap zetten. Nu lijkt de maatregel zich evenwel te veralgemenen.<\/p>\n\n\n\n<p>Sinds de coronapandemie maken steeds meer consumenten er een gewoonte van om meerdere maten of items te bestellen met de bedoeling ze thuis te passen. Ze zijn dan vaak al op voorhand van plan om artikelen terug te sturen. Nu het online-aandeel groeit \u2013 Inditex rekent op meer dan 30% van de totale omzet in 2024 \u2013 maar de kosten ook stijgen, willen retailers daar paal en perk aan stellen. Retourneren blijft wel gratis in de fysieke winkels.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zara-moeder Inditex voert nu ook op haar Spaanse thuismarkt retourkosten in. Klanten moeten voortaan bijna twee euro betalen als ze onlinebestellingen willen terugsturen.<\/p>\n","protected":false},"author":5,"featured_media":26464,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[407],"people":[],"extra":[],"company":[405],"topic":[198],"region":[579],"class_list":["post-71668","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mode","tag-retours","company-inditex","topic-e-commerce","region-spanje"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inditex breidt terugstuurkosten uit - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Zara-moeder Inditex voert nu ook op haar Spaanse thuismarkt retourkosten in. 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