{"id":85928,"date":"2023-10-20T09:55:29","date_gmt":"2023-10-20T07:55:29","guid":{"rendered":"https:\/\/www.retaildetail.be\/?p=85928"},"modified":"2023-10-20T10:37:00","modified_gmt":"2023-10-20T08:37:00","slug":"belgen-laten-steeds-meer-elektronica-herstellen","status":"publish","type":"post","link":"https:\/\/www.retaildetail.be\/nl\/news\/elektro\/belgen-laten-steeds-meer-elektronica-herstellen\/","title":{"rendered":"&#8220;Belgen laten steeds meer elektronica herstellen&#8221;"},"content":{"rendered":"\n<p>Steeds vaker laten Belgen defecte elektronische toestellen repareren, in plaats van ze te vervangen. Dat moet alvast blijken uit de duurzaamheidsbarometer van <strong>Vanden Borre<\/strong>, dat met een &#8220;levensabonnement&#8221; komt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reparatiereflex groeit<\/h2>\n\n\n\n<p>Op een jaar tijd heeft Vanden Borre 17.000&nbsp;meer apparaten gerepareerd, terwijl het vervangingspercentage daalt van&nbsp;38,8&nbsp;naar&nbsp;16,3%. De elektronicaretailer wil steeds meer inzetten op reparatiediensten, onder meer in het kader van de Green Deal die Europese elektronica-aanbieders sowieso zal verplichten herstellingen mogelijk te maken.<\/p>\n\n\n\n<p>&#8220;De reparatiereflex groeit bij de Belgen: dat is zeer goed nieuws. Repareren is vaak beter voor de planeet en de portemonnee dan een nieuw apparaat kopen. We zien ook het positieve effect van onze barometer bij fabrikanten: reserveonderdelen zijn nu langer beschikbaar en er is duidelijke vooruitgang geboekt op het gebied van betrouwbaarheid in bepaalde categorie\u00ebn zoals koeling, vloeren en <em>smart tech<\/em>\u201d, zegt klantendienstdirecteur Cyrille Regardin van Vanden Borre.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Langer in leven<\/h2>\n\n\n\n<p>Vanden Borre heeft een eigen dienst na verkoop, die jaarlijks bijna 200.000&nbsp;herstellingen uitvoert. De elektroketen heeft recent besloten te stoppen met zijn &#8216;Replace&#8217;-garantie, waarop klanten zich konden abonneren om een kapot product te vervangen. In de plaats komt een &#8216;<em>Smart Repair<\/em>&#8216;-garantie, die de garantieperiode voor kleine huishoudtoestellen verdubbelt en voorziet in onbeperkte gratis herstellingen gedurende vier jaar. Met Vanden Borre Life konden klanten zich al abonneren op reparaties voor grote huishoudelijke apparaten en tv&#8217;s.<\/p>\n\n\n\n<p>In de barometer berekent de retailer de betrouwbaarheid (hoe vaak gaat het stuk) en de repareerbaarheid van merken. Meer dan 2,8&nbsp;miljoen producten worden zo jaarlijks op de rooster gelegd, om consumenten te informeren maar ook om de merken zelf op hun prestaties te wijzen. Er is immers nog ruimte voor verbetering, vooral op het gebied van betrouwbaarheid in de categorie\u00ebn staande stofzuigers en mobiliteit.<\/p>\n\n\n\n<p>Het nieuwe businessmodel van Vanden Borre, dat zo inzet op het langer in leven houden van elektrische apparaten, werd ook bekroond met de <a href=\"https:\/\/www.retaildetail.be\/nl\/news\/algemeen\/drones-van-ikea-winnen-mercuriusprijs\/\" target=\"_blank\" rel=\"noreferrer noopener\">derde plaats op de Mercuriusprijs 2023<\/a> van Comeos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steeds vaker laten Belgen defecte elektronische toestellen repareren, in plaats van ze te vervangen. Dat moet alvast blijken uit de duurzaamheidsbarometer van Vanden Borre, dat met een \u201clevensabonnement\u201d komt.<\/p>\n","protected":false},"author":5,"featured_media":85929,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17],"tags":[],"people":[],"extra":[],"company":[1210],"topic":[273],"region":[90],"class_list":["post-85928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-elektro","company-vanden-borre","topic-duurzaamheid","region-belgie"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&quot;Belgen laten steeds meer elektronica herstellen&quot; - RetailDetail BE<\/title>\n<meta name=\"description\" content=\"Steeds vaker laten Belgen defecte 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